Resolved after 57 minutes, affecting BNP Paribas, on June 1, 2026.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BNP on 01/06/2026 between 12:45 and 13:50 CEST. We confirm that as of 13:50 CEST on 01/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).
Affected components
Update timeline
- identified Jun 01, 2026, 11:09 AM UTC
We would like to inform you about an ongoing issue with BNP transaction processing as from 12:55 CEST on 01/06/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- resolved Jun 01, 2026, 12:07 PM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BNP on 01/06/2026 between 12:45 and 13:50 CEST. We confirm that as of 13:50 CEST on 01/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).
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