WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 289 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 485 of 600 (81%) |
Incidents, newest first
Critical April 14, 2026 2224812 | Poynette Schoold District down 5h 58m Poynette School District
Started Apr 14, 2026, 06:57 AM UTC· resolved Apr 14, 2026, 12:56 PM UTC
- investigating Apr 14, 2026, 06:57 AM UTC
The WiscNet NOC has lost access to our device for Poynette School District at 1:41am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1371.
- investigating Apr 14, 2026, 07:04 AM UTC
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068917, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
- resolved Apr 14, 2026, 12:56 PM UTC
Hello, As of about 3:55 AM, this site has been restored. Logs indicate this was due to a power outage.
- postmortem Apr 14, 2026, 12:56 PM UTC
Date & Time of Incident: On 4/14 from 1:41 AM to 3:55 AM Duration: 2 hours 14 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: On 4/14 from 1:41 AM to 3:55 AM, Poynette School District had went down. Root Cause: Root cause has been determined to have been from a local power outage according to the router logs.
Critical April 14, 2026 2224732 | Sencea School District down 8h 7m Seneca School District
Started Apr 14, 2026, 04:42 AM UTC· resolved Apr 14, 2026, 12:49 PM UTC
- investigating Apr 14, 2026, 04:42 AM UTC
Hello, Starting at 11:34 pm we observed a loss of connection to our hand off device. At this time we are requesting on site power and equipment verification while we investigate. Please reach out with any questions. Thank you,
- investigating Apr 14, 2026, 04:48 AM UTC
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12068658, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
- resolved Apr 14, 2026, 12:49 PM UTC
Hello, As of 1:06 AM CST, we are seeing the site has restored. Logs in the equipment indicate this was due to a local power outage.
- postmortem Apr 14, 2026, 12:50 PM UTC
Date & Time of Incident: 4/13-14 from 11:32 PM to 1:06 AM Duration: 1 hour 34 minutes Technician\(s\): Barry Review Date: 4/14 Brief Summary: At 11:32 PM on 4/13, an outage was observed affecting Seneca School District. This has since restored as of 1:06 AM on 4/14. Root Cause: Root cause has been determined to have been a local power outage.
Notice April 14, 2026 PlumCity School District - 2224651 – Plum City School District
Started Apr 14, 2026, 02:33 AM UTC· resolved Apr 14, 2026, 02:33 AM UTC
- resolved Apr 14, 2026, 02:33 AM UTC
Hello, We saw this site go down at 6pm CST. We also noticed that their were power outages in the area. The site came back up at 7:10 pm cst. It has been stable since. Please let us know if you have any questions.
Minor April 14, 2026 Packet loss to several member sites 19h 3m Milton School District, Ripon College, Sharon J11 School District, Waupaca School District
Started Apr 14, 2026, 01:16 AM UTC· resolved Apr 14, 2026, 08:19 PM UTC
- investigating Apr 14, 2026, 01:16 AM UTC
WiscNet staff observed several member sites begin alarming for packet loss around 4:15pm March 13, 2026. We have reached out to the transport provider for these circuits, to identify if a known change around the same time is causing this.
- identified Apr 14, 2026, 02:43 PM UTC
The transport provider for the affected circuits acknowledged an issue and are attempting to revert.
- resolved Apr 14, 2026, 08:19 PM UTC
Most sites affected by this event returned around 10:00am, Waupaca School District returned around 12:30.
Critical April 13, 2026 2224370 | Lakeshore Technical College Outage 2h 31m Lakeshore Technical College
Started Apr 13, 2026, 03:57 PM UTC· resolved Apr 13, 2026, 06:29 PM UTC
- investigating Apr 13, 2026, 03:57 PM UTC
Hello, At 10:27 AM CDT Wiscnet began observing the Lakeshore Technical College down. Upon further review, it appears that there is a power outage impacting the local area. Can you please verify power to the site and equipment? If you have any further questions, please feel free to reach out to the Wiscnet NOC.
- resolved Apr 13, 2026, 06:29 PM UTC
Services restored at 11:52 am central time. If you are still experiencing any more issues please don't hesitate to reach out.
- postmortem Apr 13, 2026, 06:31 PM UTC
Date & Time of Incident: 4/13/26 at 10:24am central time Duration: 88 minutes Technician\(s\): Marcus, Octavia Review Date: 4/13 Brief Summary: commercial power outage
Critical April 12, 2026 Outage - Monroe School District | 2224147 1h 32m Monroe School District
Started Apr 12, 2026, 09:09 PM UTC· resolved Apr 12, 2026, 10:42 PM UTC
- investigating Apr 12, 2026, 09:09 PM UTC
We are currently seeing an outage at the Monroe School District. Charter is reporting that they can not reach their device on site and is requesting a power and equipment confirmation. Please call the WiscNet NOC at 608-442-6761 to provide the confirmation.
- resolved Apr 12, 2026, 10:42 PM UTC
We are seeing this site back up and our provider is able to reach their equipment on site. We will now be closing this case.
- postmortem Apr 12, 2026, 10:42 PM UTC
A fiber cut was discovered on Charter’s network.
Critical April 12, 2026 Outage - Flambeau School District Down | 2223142 1d 14h Flambeau School District
Started Apr 12, 2026, 04:46 AM UTC· resolved Apr 13, 2026, 07:01 PM UTC
- investigating Apr 12, 2026, 04:46 AM UTC
We are currently seeing alarms indicating Flambeau School District is down. We have opened ticket 12065334 with GLS. We will update you again as soon as we receive new information.
- investigating Apr 12, 2026, 07:20 AM UTC
GLS has opened an investigation with their provider, they will provide further information to Wiscnet as they receive further updates on their provider's investigation.
- investigating Apr 12, 2026, 11:15 AM UTC
GLS's carrier is wanting to dispatch to the site on Monday 4/13. According to GLS they've reached out to the local contact, the lcon is able to accommodate for that dispatch between 8 AM to 5 PM. GLS will reach out to us when they have a clear timeframe of an ETA on Monday. Please reach out to Wiscnet or GLS if you have any questions.
- investigating Apr 13, 2026, 01:58 PM UTC
GLS is on-track to dispatch today to investigate further. They are aiming to dispatch during business hours (8a - 5p). Please reach out to GLS for further updates and reference ticket 12065334.
- resolved Apr 13, 2026, 07:01 PM UTC
We are seeing the service restored. Please don't hesitate to reach out if have any further questions.
- postmortem Apr 13, 2026, 07:01 PM UTC
Date & Time of Incident: 4/11/26 11:46pm cdt Duration: 2224 minutes Technician\(s\): Marcus, Octavia Review Date: 4/13/26 Brief Summary: fiber provider outage
Critical April 10, 2026 St. Catherine HS | 2223679 | Down 4h 28m St. Catherines High School
Started Apr 10, 2026, 02:59 PM UTC· resolved Apr 10, 2026, 07:27 PM UTC
- investigating Apr 10, 2026, 02:59 PM UTC
The WiscNet NOC has lost access to our device for St. Catherine HS at 9:44 AM on 4/10/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1397.
- resolved Apr 10, 2026, 07:27 PM UTC
Hello, We are seeing the site has restored as of about 12:17 PM on 4/10.
- postmortem Apr 10, 2026, 07:31 PM UTC
Date & Time of Incident: 4/10/2026 9:44 AM to 12:17 PM Duration: 2 hours 33 minutes Technician\(s\): Barry Review Date: 4/10/26 Brief Summary: From 9:44 AM to 12:17 PM on 4/10/2026, an outage was observed affecting St. Catherine High School. Root Cause: Logs indicate this was not a power event. This is a Teach/GLS site and seems to have been impacted by either a network issue on their side or customer equipment problem.
Notice April 9, 2026 Outage - Winding Rivers Library Down | 2223142 2h 32m Winding Rivers Library System
Started Apr 09, 2026, 12:36 PM UTC· resolved Apr 09, 2026, 03:09 PM UTC
- investigating Apr 09, 2026, 12:36 PM UTC
We are currently investigating this issue.
- resolved Apr 09, 2026, 03:09 PM UTC
We have been informed this was due to a power issue on-site and alarms have cleared.
Critical April 9, 2026 Multiple circuits in alarm | 2223053 6d 11h St Mary's Hospital Medical Center, St. Vincent Hospital
Started Apr 09, 2026, 07:59 AM UTC· resolved Apr 15, 2026, 07:17 PM UTC
- investigating Apr 09, 2026, 07:59 AM UTC
At 12:09 AM we noticed traffic drop for multiple services. We are currently investigating this issue.
- monitoring Apr 09, 2026, 11:15 AM UTC
These services were impacted by an unnotified maintenance. At this time we're seeing services as restored and are monitoring the situation. Please reach out to the WiscNet NOC if you are seeing issues with your service.
- resolved Apr 15, 2026, 07:17 PM UTC
This incident has been resolved.
- postmortem Apr 15, 2026, 07:17 PM UTC
Date & Time of Incident: 4/9/2026 12:09 AM to 6:15 AM CT Duration: 12:09 AM to 6:15 AM CT Technician\(s\): Tim, Jordan Review Date: 4/15 Brief Summary: On 4/9/2026 at 12:09 AM Wiscnet observed these connections go down due to maintenance. We observed the connections restore at 6:15 AM CT. Root Cause: Maintenance
Critical April 9, 2026 2223072 | Owen-Withee school district down 4h 36m Owen-Withee School District
Started Apr 09, 2026, 07:57 AM UTC· resolved Apr 09, 2026, 12:33 PM UTC
- identified Apr 09, 2026, 07:57 AM UTC
Hello, Starting at 2:14 am we observed our hand off device go down. Investigations revealed that our provider is preforming a maintenance that is impacting this. The window is set to end at 7 am CST. Please reach out with any questions. Thank you,
- resolved Apr 09, 2026, 12:33 PM UTC
Hello, At this time the maintenance has been completed. Thank you,
Critical April 9, 2026 Outage - Gresham School District | 2223057 6h 25m Gresham School District
Started Apr 09, 2026, 07:47 AM UTC· resolved Apr 09, 2026, 02:12 PM UTC
- identified Apr 09, 2026, 07:47 AM UTC
This is currently down due to an maintenance that was not notified on. Work is expected to run until 6AM.
- monitoring Apr 09, 2026, 12:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 09, 2026, 02:12 PM UTC
Hello, this maintenance has been completed as of 6 AM.
Critical April 9, 2026 Outage - Mayeville school district | 2223012 6h 2m Mayville School District
Started Apr 09, 2026, 06:07 AM UTC· resolved Apr 09, 2026, 12:09 PM UTC
- identified Apr 09, 2026, 06:07 AM UTC
An uninformed maintenance is impacting this site. Maintenance is expected to run until 7am
- resolved Apr 09, 2026, 12:09 PM UTC
The maintenance has completed at this time.
Critical April 8, 2026 Outage - Shebyogan Falls School District Down | 2222496 1h 42m Sheboygan Falls School District
Started Apr 08, 2026, 11:19 AM UTC· resolved Apr 08, 2026, 01:02 PM UTC
- investigating Apr 08, 2026, 11:19 AM UTC
We are currently investigating this issue.
- monitoring Apr 08, 2026, 01:02 PM UTC
We have observed this connection restore at 7:35 AM CT.
- resolved Apr 08, 2026, 01:02 PM UTC
This incident has been resolved.
Major April 8, 2026 2222428 | Ashwaubenon circuit down 2h 17m Ashwaubenon School District
Started Apr 08, 2026, 06:55 AM UTC· resolved Apr 08, 2026, 09:12 AM UTC
- investigating Apr 08, 2026, 06:55 AM UTC
Hello, Starting at 9:40 last night we observed your circuit go down. At this time we have begun investigations with our provider. Please reach out with any questions. Thank you,
- resolved Apr 08, 2026, 09:12 AM UTC
Hello, This was part of an emergency maintenance that was preformed tonight. This service never went down. Please reach out with any questions. Thank you,
Critical April 7, 2026 Ripon School District | 2222278 | Down 3h 11m Ripon Area School District
Started Apr 07, 2026, 08:30 PM UTC· resolved Apr 07, 2026, 11:41 PM UTC
- investigating Apr 07, 2026, 08:30 PM UTC
Hello, Beginning at 2:58 PM on 4/7, WiscNet has observed alarms indicating Ripon School District is down. While this is investigated, we would appreciate notice of any known power or on site work being done.
- resolved Apr 07, 2026, 11:41 PM UTC
Hello, The LMP has fixed the issue and we are seeing services restored. The outage was due to a fiber break. Please let us know if you have any questions. Thanks,
Critical April 7, 2026 Belmont School District - 400444 Outage | 2222242 39m Belmont Community School District
Started Apr 07, 2026, 07:39 PM UTC· resolved Apr 07, 2026, 08:18 PM UTC
- investigating Apr 07, 2026, 07:39 PM UTC
Hello, We observe the connection go down, and we are requesting you to reach out to GLS/TEACH to confirm power verification to the equipment onsite, and for additional troubleshooting. GLS Phone Number: 1.866.558.1920 Kind regards,
- investigating Apr 07, 2026, 07:45 PM UTC
The WiscNet NOC has lost access to our device for Belmont School District at 2:17 PM on 4/7/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146
- investigating Apr 07, 2026, 08:17 PM UTC
Hello, We observe the alarm clear and after checking the device we observe a reboot onsite, possibly due to power issues in the area. Kind regards,
- resolved Apr 07, 2026, 08:18 PM UTC
This incident has been resolved.
- postmortem Apr 07, 2026, 08:18 PM UTC
The device loss power, and after power was restored we see the device boot up in the logs.
Notice April 7, 2026 2221974 | Stoughton Area School District - Down 4h 10m Stoughton Area School District
Started Apr 07, 2026, 07:15 AM UTC· resolved Apr 07, 2026, 11:26 AM UTC
- monitoring Apr 07, 2026, 07:15 AM UTC
Hello, Starting at 12:14 am we observed a loss of connection to our onsite equipment. Investigations revealed that
- monitoring Apr 07, 2026, 07:16 AM UTC
Hello, Starting at 12:14 am we observed a loss of connection to our onsite equipment. Investigations revealed that this is impacted by an unnotified maintenance our provider is preforming. The window is set to end at 6 am CST. We will be following up after the window for hands off and will verify all services have restored. Please reach out with any questions. Thank you,
- resolved Apr 07, 2026, 11:26 AM UTC
Hello, At this time the maintenance has been completed. Please reach out with any questions. Thank you,
Critical April 7, 2026 Ithaca School District & Sun Prairie School District | 2221948 5h 43m Ithaca School District, Sun Prairie Area School District
Started Apr 07, 2026, 06:37 AM UTC· resolved Apr 07, 2026, 12:21 PM UTC
- investigating Apr 07, 2026, 06:37 AM UTC
We are currently investigating this issue.
- investigating Apr 07, 2026, 06:58 AM UTC
We have reached out to GLS. At this time GLS has identified a network outage that is impacting the Ithaca and Sun Prairie School Districts. This outage is currently being triaged at this time. We have opened the following tickets with GLS: Ithaca - 12056583 Sun Prairie - 12056584 We will continue to reach out to GLS over the night to provide updates on the progress of this outage. If you have any questions please reach out to the Wiscnet NOC.
- investigating Apr 07, 2026, 07:51 AM UTC
Hello, GLS continues to investigate this issue. We will continue to follow up and will provide updates as soon as we have them. Please reach out with any questions. Thank you,
- monitoring Apr 07, 2026, 12:20 PM UTC
Both sites are restored as of 2:46 AM CST. We are currently monitoring these services for any further disruptions. If you have any questions or see further issues please reach out to WiscNet or GLS accordingly.
- resolved Apr 07, 2026, 12:21 PM UTC
This incident has been resolved.
Critical April 6, 2026 #2221645 | Hayward Community School District 3m Hayward Community School District
Started Apr 06, 2026, 12:53 PM UTC· resolved Apr 06, 2026, 12:57 PM UTC
- investigating Apr 06, 2026, 12:53 PM UTC
The WiscNet NOC has lost access to our device for Hayward School District at 7:43AM on 4/6/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- investigating Apr 06, 2026, 12:56 PM UTC
We are now observing services restored at this time. If you have any further questions or are still experiencing any issues please don't hesitate to reach out!
- resolved Apr 06, 2026, 12:57 PM UTC
This incident has been resolved.
- postmortem Apr 06, 2026, 12:58 PM UTC
Date & Time of Incident: April 6, 2026 @ 7:40AM CDT Duration: 12 Minutes Technician\(s\): Octavia Review Date: 4/6/2026 Brief Summary: Device lost connection briefly and then restored.
Critical April 4, 2026 Waunakee School Disctrict - site down | 2221360 10h 3m Waunakee Community School District
Started Apr 04, 2026, 07:50 AM UTC· resolved Apr 04, 2026, 05:53 PM UTC
- investigating Apr 04, 2026, 07:50 AM UTC
We are currently investigating this issue.
- investigating Apr 04, 2026, 08:52 AM UTC
Hello, The WiscNet NOC has contacted GLS on your behalf and opened ticket 12052767, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
- monitoring Apr 04, 2026, 05:53 PM UTC
Hello, We observe this restored as of 12:15 PM CDT.
- resolved Apr 04, 2026, 05:53 PM UTC
This incident has been resolved.
Critical April 3, 2026 Mid State Technical College - #2221050 22h 53m Mid-State Technical College - Stevens Point
Started Apr 03, 2026, 03:23 AM UTC· resolved Apr 04, 2026, 02:17 AM UTC
- investigating Apr 03, 2026, 03:23 AM UTC
Hello, We are seeing alarms at this site can your verify power and equipment on site.
- investigating Apr 03, 2026, 04:08 PM UTC
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
- resolved Apr 04, 2026, 02:17 AM UTC
Site has restored at 9:29AM CDT 4/3/2026. Reason for outage is due to power. Please reach out to the WiscNet NOC for any questions.
Critical April 2, 2026 Rosholt School District - Router and Firewall unreachable | 2220771 1d 3h Rosholt School District
Started Apr 02, 2026, 09:39 PM UTC· resolved Apr 04, 2026, 01:35 AM UTC
No vendor updates were posted for this incident.
Critical April 2, 2026 South Central Library System - Router Unreachable | 2220720 1d 6h South Central Library System
Started Apr 02, 2026, 07:13 PM UTC· resolved Apr 04, 2026, 02:12 AM UTC
- investigating Apr 02, 2026, 07:13 PM UTC
Hello, The Wiscnet NOC has lost access to our device for South Central Library System at 1:46pm. If you have any additional questions, please contact WiscNet NOC.
- investigating Apr 02, 2026, 07:15 PM UTC
The WiscNet NOC has lost access to our device for South Central Library System at 1:46pm on 4/2/26. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC.
- investigating Apr 03, 2026, 04:08 PM UTC
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
- resolved Apr 04, 2026, 02:12 AM UTC
Alarms cleared at 9:25AM CDT 4/3/2026. Upon further investigation, outage is confirmed to be due to power. Please reach out to the WiscNet NOC for any questions.
Critical April 2, 2026 Bowler School District - 400451 - CPE Down | #2220828 1d 2h Bowler School District
Started Apr 02, 2026, 06:35 PM UTC· resolved Apr 03, 2026, 08:39 PM UTC
No vendor updates were posted for this incident.