Is WiscNet down?

Hello, The WiscNet NOC has lost access to our device for Princeton School District at 10/6 1:44 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1977. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

Date & Time of Incident: 10/6 01:44 AM CST Duration: 3,333 Technician\(s\): Fue Khang, Dylan Trott Review Date: 10/8 Brief Summary: Alarms came in for circuit down on 10/6 at 1:44 AM. GLS updated their Junos device and alarms cleared. Root Cause: Provider equipment

Hello, The WiscNet NOC has lost access to our device for **River Ridge School District** at 10/7/2026 2:59 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1304**. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, We are seeing services restored as of 5:45 PM 10/7. Please reach out to us if you have any questions or see any further issues with this service.

Hello, The WiscNet NOC has lost access to our device for **River Ridge School District** at 10/7/2026 2:59 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1304**. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

This incident has been resolved.

Hello, The WiscNet NOC has observed a loss of connection to the handoff device of the Tigerton School District at 10/7 9:01 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1649. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

This incident has been resolved.

Date & Time of Incident: 10/7 09:01 AM Duration: 10 Technician\(s\): Fue Khang Review Date: 10/7 Brief Summary: Alarms came in at 9:01 AM. Cleared at 9:11 AM. Network port flapped Root Cause: Network port flapped.

Hello, We are seeing a network event that is affecting multiple members at 8:44 AM. We are working with our local provider and determining affected members.

Hello, We observed a network event from 8:44 - 8:51 AM CST. We have reached out to our local provider for further investigation.

We are continuing to monitor for any further issues.

Hello, We have received the following RFO from our provider: At approximately 8:41 AM Central on October 7, 2026, multiple TEACH-connected school districts and library locations across Wisconsin experienced a brief loss of connectivity lasting approximately 7 to 10 minutes. Services restored automatically, and subsequent testing confirmed normal network operation. AT&T coordinated with Frontier/Verizon, Access Wisconsin, GLS, and other stakeholders to investigate potential network events, maintenance activities, or transport issues during the timeframe. No planned maintenance, alarms, change activity, or known network events were identified by any participating provider. Post-event testing of affected circuits and network paths showed services operating normally with no service-affecting conditions present. At this time, the event appears to have been a short-duration, multi-site interruption affecting numerous TEACH locations simultaneously. While the outage characteristics suggest the possibility of a transient upstream transport or aggregation-related event, the available data does not provide sufficient evidence to conclusively identify a root cause. Therefore, the cause of the outage remains unknown. AT&T will continue to review any additional information that becomes available; however, all affected services are currently operating normally and no further customer impact has been observed.

This incident has been resolved.