WiscNet Outage History

WiscNet major outage · 1 active incident View live status →

Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 299 in the last 90 days.

Source: status.wiscnet.net

629incidents recorded
629last 12 months
299last 90 days
21 hourstypical duration
Incidents per month
0100200AprMayJunJulAugSepOct71
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct80%
Pingoru began tracking WiscNet in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202671713 of 720 (99%)
May 202658458 of 744 (62%)
June 2026112512 of 720 (71%)
July 2026116708 of 744 (95%)
August 202699714 of 744 (96%)
September 2026100720 of 720 (100%)
October 202671455 of 569 (80%)

Incidents, newest first

Critical October 23, 2026 [2307805] Wiscnet - r-sheboygansd - Down 4h 36m Sheboygan Area School District

Started Oct 23, 2026, 01:57 PM UTC· resolved Oct 23, 2026, 06:33 PM UTC

  1. identified Oct 23, 2026, 01:57 PM UTC

    Hello, The WiscNet NOC has lost access to our device for the Sheboygan Area School District at 8:43AM CDT 10/23/2026. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,

  2. identified Oct 23, 2026, 06:31 PM UTC

    Hello, The WiscNet NOC observed alarms clear at 11:40AM CDT. Please reach out if you have any questions. Thank you,

  3. resolved Oct 23, 2026, 06:33 PM UTC

    This incident has been resolved.

  4. postmortem Oct 23, 2026, 06:34 PM UTC

    Date & Time of Incident: **8:43AM CDT 10/23/2026 - 11:40AM CDT 10/23/2026** Duration: **177 Minutes** Brief Summary: **Services went down due to known maintenance event.** Root Cause: **Known maintenance event**

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Critical October 23, 2026 [2307287] Walworth J1 School District - 400650 - Down 4h 21m Walworth J1 School District

Started Oct 23, 2026, 01:19 PM UTC· resolved Oct 23, 2026, 05:41 PM UTC

  1. resolved Oct 23, 2026, 01:19 PM UTC

    Hello, The WiscNet NOC has lost access to our device for **Walworth J1 School District** at 10/21/2026 10:31 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1984**. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. postmortem Oct 23, 2026, 01:20 PM UTC

    Date & Time of Incident: 10/22/2026 10:31 CST Duration: 70 Technician\(s\): Fue Khang Review Date: 10/23/2026 Brief Summary: Alarms came in at 10:31 AM CST, cleared at 11:41 CST. Device shows low uptime. Root Cause: Loss of power

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Critical October 23, 2026 [2307228] Kiel Area School District - 400526 - Down – Kiel Area School District

Started Oct 23, 2026, 03:26 AM UTC· resolved Oct 23, 2026, 03:26 AM UTC

  1. resolved Oct 23, 2026, 03:26 AM UTC

    Hello, The WiscNet NOC has lost access to our device for Kiel Area School District at 10/22/2026 9:07 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0772. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

Read the full incident report →

Critical October 23, 2026 [2306265] Village of Bellevue - DOWN – Village of Bellevue

Started Oct 23, 2026, 01:11 AM UTC· resolved Oct 23, 2026, 01:11 AM UTC

  1. resolved Oct 23, 2026, 01:11 AM UTC

    Hello, The WiscNet NOC has lost access to our device for Village of Bellevue at 10/20/2026 around 4:48PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, Our local provider will be working with their fiber team for further investigation. They do not have an ETA yet for dispatching to the Bellevue location. Hello, Our local provider is onsite investigating further. Hello, Our provider reports they have found an issue around .3 miles from the sites. There is no ETR yet at this time. Hello, Our provider has confirmed they plan to repair the damaged fiber today. There is no ETA yet at this time. Hello, Our local provider reports they will leave service on the fiber it was moved to yesterday as this restored service. They will repair the old connection at a later date. Date & Time of Incident: 10/21 at 4:48PM Duration: 21 hours Technician\(s\): Dylan, Jim Review Date: 10/22 Brief Summary: A fiber cut affect services. This path was rolled to restore services. Root Cause: Fiber cut

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Critical October 22, 2026 [2306955] Sacred Heart - 400613 - Down – Sacred Heart of Jesus and Mary School

Started Oct 22, 2026, 06:28 AM UTC· resolved Oct 22, 2026, 06:28 AM UTC

  1. resolved Oct 22, 2026, 06:28 AM UTC

    The WiscNet NOC has lost access to our device for Sacred Heart of Jesus and Mary School at 11:41pm CT 10/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1617. If you have any additional questions, please contact WiscNet NOC. Hello, We are seeing services restored as of 12:21am CT. We will be closing out this status page and ticket now. Thank you,

Read the full incident report →

Critical October 21, 2026 [2306443] Sheboygan Area School District Site Down 1h 8m

Started Oct 21, 2026, 12:09 PM UTC· resolved Oct 21, 2026, 01:18 PM UTC

  1. identified Oct 21, 2026, 12:09 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Sheboygan Area School District at 7:04 am on 10/21. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. resolved Oct 21, 2026, 01:18 PM UTC

    Hello, Alarms have cleared at ~7:12am and we have regained access to our device onsite. Logs indicate the device had lost power.

  3. postmortem Oct 21, 2026, 01:20 PM UTC

    Date & Time of Incident:` 10/21/26 7:00am ` Duration:` 12 minutes` Technician\(s\):` Connor, Payton` Review Date: 10/12/26 Brief Summary: Wiscnet lost access to our device onsite. Upon restoral, logs indicate the device had lost power. Root Cause: Loss of Power

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Critical October 21, 2026 [2306305] Wiscnet|Monroesd|Down 43m Monroe School District

Started Oct 21, 2026, 05:10 AM UTC· resolved Oct 21, 2026, 05:54 AM UTC

  1. resolved Oct 21, 2026, 05:10 AM UTC

    Hello, At 11:23 pm cst we observed the router go down at the Monroe SD site. Can you please check power and equipment and reach out if you have any questions. Thanks, Hello, We're seeing services restored as of 11:54 PM. Our provider has identified an issue that occurred on their network that is resolved at this time. If you have any questions or see further issues please reach out to us.

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Critical October 20, 2026 #2305976 | Network Event - Multiple Members - 10/20/2026 12h 5m Hurley School District, Mercer School District, North Lakeland School District, Northwood School District and 1 more

Started Oct 20, 2026, 03:55 PM UTC· resolved Oct 21, 2026, 04:00 AM UTC

  1. investigating Oct 20, 2026, 03:55 PM UTC

    Hello, We are seeing a network event starting at 10:32 AM that is affecting multiple members. We are investigating further and provide updates as we know more.

  2. investigating Oct 20, 2026, 05:00 PM UTC

    Hello, We are working with our local provider for further investigation.

  3. investigating Oct 20, 2026, 05:56 PM UTC

    This outage is correlated to a failed 1GE NNI in Madison, WI. We will update you when more information is revealed.

  4. investigating Oct 20, 2026, 07:17 PM UTC

    The provider is continuing their investigation. We will update you as more information is revealed.

  5. investigating Oct 20, 2026, 07:53 PM UTC

    Hello, The failed NNI collector is still being investigated by the provider. We will update you as more is provided.

  6. investigating Oct 20, 2026, 10:37 PM UTC

    Hello, At this time the provider is still investigating and pushing their partner for restoration. There is no ETR. Thank you,

  7. investigating Oct 21, 2026, 01:46 AM UTC

    Hello, The provider and their partner are still working to isolate and repair the issue. We were unable to determine an ETR at this time. More to come. Thank you,

  8. investigating Oct 21, 2026, 03:59 AM UTC

    Hello, As of 10:25PM we have seen restoral of all services affected. Thank you,

  9. resolved Oct 21, 2026, 04:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2026 [2305899] Wiscnet - r-southmilwaukeesd - Down 1h 40m South Milwaukee School District

Started Oct 20, 2026, 01:44 PM UTC· resolved Oct 20, 2026, 03:25 PM UTC

  1. identified Oct 20, 2026, 01:44 PM UTC

    Hello, The WiscNet NOC has lost access to our device for the South Milwaukee School District at 8:36AM CDT 10/20/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3257. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. identified Oct 20, 2026, 03:24 PM UTC

    Hello, As of 8:51AM CDT we observed the link restore to the equipment at the South Milwaukee School District. It appears services went down due to a power supply failure. Once the failure cleared, and power restored, services came back up and we were able to access the device and see traffic passing. Please reach out if you have any questions. Thank you,

  3. resolved Oct 20, 2026, 03:25 PM UTC

    This incident has been resolved.

  4. postmortem Oct 20, 2026, 03:25 PM UTC

    1. Date & Time of Incident: 1. **8:36AM CDT 10/20/2026 - 8:56AM CDT 10/20/2026** 2. Duration: 1. **20 Minutes** 3. Brief Summary: 1. **At 8:36AM CDT 10/20/2026 we observed alarms indicating a loss of connection to the equipment on site. After 20 minutes services restored.** 4. Root Cause: 1. **Root cause was due to a power supply failure which brought down the services. Once the power supply failure restored, power restored to the equipment and services came back up.**

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Notice October 17, 2026 [2305230] Carroll University - 400336 - Loss of Traffic 3h 8m Carroll University

Started Oct 17, 2026, 06:34 PM UTC· resolved Oct 17, 2026, 09:42 PM UTC

  1. identified Oct 17, 2026, 06:34 PM UTC

    Hello, The WiscNet NOC has observed loss of traffic for Carroll University at 12:45 PM. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. identified Oct 17, 2026, 09:42 PM UTC

    Hello, This circuit has been removed due to architecture changes. Feel free to reach out to the WiscNet NOC if you have any further questions.

  3. resolved Oct 17, 2026, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 17, 2026 [2305189] Wiscnet - R-sheboygansd - Down 3d 4h Sheboygan Area School District

Started Oct 17, 2026, 12:31 PM UTC· resolved Oct 20, 2026, 04:54 PM UTC

  1. investigating Oct 17, 2026, 12:31 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Sheboygan school district at 0709AM. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. investigating Oct 17, 2026, 03:19 PM UTC

    Hello, This is due to a known maintenance and will be resolvrd.

  3. identified Oct 20, 2026, 04:52 PM UTC

    Hello, We see service restored on 10/17/2026 at 7:51 AM. Date & Time of Incident: 10/17/2026 7:09 AM Duration: 42 minutes Technician\(s\): Tim/Jim Review Date: 10/20 Brief Summary: This outage was due to a maintenance. Root Cause: Maintenance

  4. resolved Oct 20, 2026, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 16, 2026 [2305078] Rosendale-Brandon School District - 2048 - Device Unreachable 1d 18h Rosendale-Brandon School District

Started Oct 16, 2026, 09:58 PM UTC· resolved Oct 18, 2026, 04:20 PM UTC

  1. identified Oct 16, 2026, 09:58 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Rosendale-Brandon at 4:45 PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. identified Oct 18, 2026, 04:18 PM UTC

    Hello, We observe restored as of 8 AM on 10/17. Feel free to reach out to the WiscNet NOC if you have any further questions.

  3. resolved Oct 18, 2026, 04:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 16, 2026 [2305064] CESA 5 - 400468 - Device Unreachable 2h 36m CESA 5

Started Oct 16, 2026, 09:31 PM UTC· resolved Oct 17, 2026, 12:08 AM UTC

  1. identified Oct 16, 2026, 09:31 PM UTC

    Hello, The WiscNet NOC has lost access to our device for CESA 5 at 4:10 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1356. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. resolved Oct 17, 2026, 12:08 AM UTC

    Hello, We are seeing this device back up now. We will continue to monitor this as usual. Thanks,

Read the full incident report →

Critical October 16, 2026 #2304911 - Brighton School District - Down 52m Brighton #1 School District

Started Oct 16, 2026, 04:57 PM UTC· resolved Oct 16, 2026, 05:50 PM UTC

  1. investigating Oct 16, 2026, 04:57 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Brighton School District at 11:28:34 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 723. GLS has open ticket 12483284 to investigate as well. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,

  2. investigating Oct 16, 2026, 05:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 16, 2026, 05:50 PM UTC

    Hello, At 12:20 PM the circuit restored and our onsite device indicates it was power cycled.

  4. postmortem Oct 16, 2026, 05:50 PM UTC

    Device loss power and was rebooted.

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Critical October 16, 2026 [2304912] Union Grove J1 School District - 400647 - Device Unreachable – Union Grove J1 School District

Started Oct 16, 2026, 04:49 PM UTC· resolved Oct 16, 2026, 04:49 PM UTC

  1. resolved Oct 16, 2026, 04:49 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Union Grove J1 SD at 11:22AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1680. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, We observe restored as of 11:40AM. Please reach out to TEACH/GLS NOC if further RFO is needed.

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Critical October 16, 2026 [2304841] Mequon-Thiensville School District - 400556 - Router Unreachable – Mequon-Thiensville School District

Started Oct 16, 2026, 04:03 PM UTC· resolved Oct 16, 2026, 04:03 PM UTC

  1. resolved Oct 16, 2026, 04:03 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Mequon-Thiensville School District at 9 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1004.** If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, We observe this circuit restored as of 9:50 AM.

Read the full incident report →

Critical October 16, 2026 [2304761] Hurley School District - Site Down – Hurley School District

Started Oct 16, 2026, 01:15 PM UTC· resolved Oct 16, 2026, 01:15 PM UTC

  1. resolved Oct 16, 2026, 01:15 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Hurley School District at 6:20am on 10/16. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0673. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. postmortem Oct 16, 2026, 01:27 PM UTC

    1. Date & Time of Incident: 1. **2026-10-16 07:25:01 EDT - 2026-10-16 08:47:06 EDT** 2. Duration: 1. **82 Minutes** 3. Brief Summary: 1. **The site temporarily lost connection on 2026-10-16 at 07:25:01 EDT and services restored on 2026-10-16 at 08:47:06 EDT.** 4. Root Cause: 1. **Checked logs, configurations were being done, port was bounced and device restarted. Once configurations were complete and device restarted, services restored.**

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Critical October 16, 2026 [2304767] Wabeno Area School - 400649 - Down 1h 3m Wabeno Area School District

Started Oct 16, 2026, 11:49 AM UTC· resolved Oct 16, 2026, 12:52 PM UTC

  1. investigating Oct 16, 2026, 11:49 AM UTC

    The WiscNet NOC has lost access to our device for Wabeno Area School District at 10/16 6:37am CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1693. If you have any additional questions, please contact WiscNet NOC.

  2. identified Oct 16, 2026, 12:49 PM UTC

    Hello, We are seeing this as restored as of 6:50am. We will be closing out this ticket and status page. Thank you,

  3. resolved Oct 16, 2026, 12:52 PM UTC

    This incident has been resolved.

  4. postmortem Oct 16, 2026, 12:52 PM UTC

    Date & Time of Incident: 10/16 6:37am Duration: 13 minutes Technician\(s\): Johnathon Laun Review Date: 10/16 Brief Summary: We observed alarms for a loss of connection to our device on site Root Cause: Device on site seems to of been rebooted indicated by log check

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Critical October 15, 2026 2304544 | Network Event - Multiple Members - 10/15 52m Saint Croix Falls School District, School District of Ladysmith, Mid-State Technical College, Neillsville School District and 6 more

Started Oct 15, 2026, 07:24 PM UTC· resolved Oct 15, 2026, 08:17 PM UTC

  1. investigating Oct 15, 2026, 07:24 PM UTC

    Hello, We are seeing a network event starting at 2:10 PM that is affecting multiple members. We are investigating further and provide updates as we know more.

  2. investigating Oct 15, 2026, 07:38 PM UTC

    Hello, We are working with our local provider for further investigation.

  3. investigating Oct 15, 2026, 07:46 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 15, 2026, 08:13 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 15, 2026, 08:17 PM UTC

    At this time WISCNET is seeing this event resolved with all affected services restored. Please reach out if you are experiencing any lingering issues.

  6. resolved Oct 15, 2026, 08:17 PM UTC

    This incident has been resolved.

  7. postmortem Oct 15, 2026, 08:17 PM UTC

    Date & Time of Incident: 10/15 14:05 - 14:36 Duration: ~31 minutes Technician\(s\): Jacob K Review Date: 10/15 Brief Summary: We observed alarms indicating a mass outage on a provider connection. The provider was contacted and we are now seeing all sites restored. Root Cause: Provider outage

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Critical October 15, 2026 2304203 - Stone Bank School District - Down 1h 51m Stone Bank School District

Started Oct 15, 2026, 07:45 AM UTC· resolved Oct 15, 2026, 09:37 AM UTC

  1. investigating Oct 15, 2026, 07:45 AM UTC

    Hello, Starting at 12:34am CT we observed alarms indicating we have lost connection to the firewall that is on location at Stone Bank School District. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1981. We will continue to monitor the situation to see if it resolves.

  2. resolved Oct 15, 2026, 09:37 AM UTC

    As of 4:34am CT we are seeing our alarms clear. We will be closing out this status page.

  3. postmortem Oct 15, 2026, 09:38 AM UTC

    Date & Time of Incident: 10/15 12:34am Duration: ~2400 minutes Technician\(s\): Johnathon Laun Review Date: 10/15 Brief Summary: We observed an alarm in FIDO indicating this site was down Root Cause: We don’t have active monitoring for when this site went down so we are unable to determine full duration, cause is either due to site work or a fiber outage with Teach

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Critical October 14, 2026 [2303919] Wiscnet - Walworth School District - Down – Walworth J1 School District

Started Oct 14, 2026, 05:07 PM UTC· resolved Oct 14, 2026, 05:07 PM UTC

  1. resolved Oct 14, 2026, 05:07 PM UTC

    Hello, Starting at 11:22AM CDT 10/14/2026 the Wiscnet NOC observed alarms indicating a loss of connection to our device at the Walworth School District. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1984. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, We are now seeing services restored. Please reach out if you have any questions. Thank you,

Read the full incident report →

Notice October 14, 2026 [2303933] 401093 - Milton School District - Down 18s Milton School District

Started Oct 14, 2026, 05:05 PM UTC· resolved Oct 14, 2026, 05:06 PM UTC

  1. identified Oct 14, 2026, 05:05 PM UTC

    Hello, GLS let us know they are investing circuit 401093 / GLS ID 3230. We will let you know what GLS says as the investigation continues. Kind regards,

  2. resolved Oct 14, 2026, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 14, 2026 2303810 | Merit - Down 1h 54m MERIT Network

Started Oct 14, 2026, 02:10 PM UTC· resolved Oct 14, 2026, 04:05 PM UTC

  1. identified Oct 14, 2026, 02:10 PM UTC

    We received a call reporting a Merit reporting a circuit down between Green Bay and Chicago. There is known maintenance work occurring that was not anticipated to affect anyone that started at 8 AM. Please let us know if you are still down at 10 AM CST.

  2. resolved Oct 14, 2026, 04:05 PM UTC

    Hello, Work has been completed. Please let us know if you are still having any issues.

  3. postmortem Oct 14, 2026, 04:09 PM UTC

    Date & Time of Incident: 10/14 at 8 AM Duration: unknown Technician\(s\): Jim Review Date: 10/14 Brief Summary: A Merit circuit from Green Bay to Chicago went down due to a maintenance that was not expected to be service affecting. Root Cause: Maintenance

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Critical October 14, 2026 [2303763] Prairie Lakes Library System - Down 1h 57m Prairie Lakes Library System

Started Oct 14, 2026, 12:11 PM UTC· resolved Oct 14, 2026, 02:08 PM UTC

  1. investigating Oct 14, 2026, 12:11 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Prairie Lakes Library System at 6:55am on 10/14. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. investigating Oct 14, 2026, 02:07 PM UTC

    Hello, The WiscNet NOC has regained access to our device for Prairie Lakes Library System as of 7:33 AM CDT 10/14/2026. Thank you, Carter

  3. resolved Oct 14, 2026, 02:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 14, 2026 [2303621] Cambridge - 400460 - Down – Cambridge School District

Started Oct 14, 2026, 07:17 AM UTC· resolved Oct 14, 2026, 07:17 AM UTC

  1. resolved Oct 14, 2026, 07:17 AM UTC

    The WiscNet NOC has lost access to our device for **Cambridge School District** at **12:06am 10/14**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **238**. If you have any additional questions, please contact WiscNet NOC. Hello, We are seeing this site as back up as of 1:55am CT. We will be closing this status page. Thank you,

Read the full incident report →