Resolved after 52 minutes, affecting Saint Croix Falls School District and School District of Ladysmith and 1 more, on October 15, 2026.
Date & Time of Incident: 10/15 14:05 - 14:36 Duration: ~31 minutes Technician\(s\): Jacob K Review Date: 10/15 Brief Summary: We observed alarms indicating a mass outage on a provider connection. The provider was contacted and we are now seeing all sites restored. Root Cause: Provider outage
Affected components
Update timeline
- investigating Oct 15, 2026, 07:24 PM UTC
Hello, We are seeing a network event starting at 2:10 PM that is affecting multiple members. We are investigating further and provide updates as we know more.
- investigating Oct 15, 2026, 07:38 PM UTC
Hello, We are working with our local provider for further investigation.
- investigating Oct 15, 2026, 07:46 PM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2026, 08:13 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 15, 2026, 08:17 PM UTC
At this time WISCNET is seeing this event resolved with all affected services restored. Please reach out if you are experiencing any lingering issues.
- resolved Oct 15, 2026, 08:17 PM UTC
This incident has been resolved.
- postmortem Oct 15, 2026, 08:17 PM UTC
Date & Time of Incident: 10/15 14:05 - 14:36 Duration: ~31 minutes Technician\(s\): Jacob K Review Date: 10/15 Brief Summary: We observed alarms indicating a mass outage on a provider connection. The provider was contacted and we are now seeing all sites restored. Root Cause: Provider outage
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