Resolved after 1 hour 54 minutes, affecting MERIT Network, on October 14, 2026.
Date & Time of Incident: 10/14 at 8 AM Duration: unknown Technician\(s\): Jim Review Date: 10/14 Brief Summary: A Merit circuit from Green Bay to Chicago went down due to a maintenance that was not expected to be service affecting. Root Cause: Maintenance
Affected components
Update timeline
- identified Oct 14, 2026, 02:10 PM UTC
We received a call reporting a Merit reporting a circuit down between Green Bay and Chicago. There is known maintenance work occurring that was not anticipated to affect anyone that started at 8 AM. Please let us know if you are still down at 10 AM CST.
- resolved Oct 14, 2026, 04:05 PM UTC
Hello, Work has been completed. Please let us know if you are still having any issues.
- postmortem Oct 14, 2026, 04:09 PM UTC
Date & Time of Incident: 10/14 at 8 AM Duration: unknown Technician\(s\): Jim Review Date: 10/14 Brief Summary: A Merit circuit from Green Bay to Chicago went down due to a maintenance that was not expected to be service affecting. Root Cause: Maintenance
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