WiscNet incident

[2304767] Wabeno Area School - 400649 - Down

Resolved after 1 hour 3 minutes, affecting Wabeno Area School District, on October 16, 2026.

postmortem Oct 16, 2026, 12:52 PM UTC

Date & Time of Incident: 10/16 6:37am Duration: 13 minutes Technician\(s\): Johnathon Laun Review Date: 10/16 Brief Summary: We observed alarms for a loss of connection to our device on site Root Cause: Device on site seems to of been rebooted indicated by log check

Started
Oct 16, 2026, 11:49 AM UTC
Resolved
Oct 16, 2026, 12:52 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 16, 2026, 11:49 AM UTC

Affected components

Wabeno Area School District

Update timeline

  1. investigating Oct 16, 2026, 11:49 AM UTC

    The WiscNet NOC has lost access to our device for Wabeno Area School District at 10/16 6:37am CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1693. If you have any additional questions, please contact WiscNet NOC.

  2. identified Oct 16, 2026, 12:49 PM UTC

    Hello, We are seeing this as restored as of 6:50am. We will be closing out this ticket and status page. Thank you,

  3. resolved Oct 16, 2026, 12:52 PM UTC

    This incident has been resolved.

  4. postmortem Oct 16, 2026, 12:52 PM UTC

    Date & Time of Incident: 10/16 6:37am Duration: 13 minutes Technician\(s\): Johnathon Laun Review Date: 10/16 Brief Summary: We observed alarms for a loss of connection to our device on site Root Cause: Device on site seems to of been rebooted indicated by log check

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