WiscNet incident
#2305976 | Network Event - Multiple Members - 10/20/2026
Resolved after 12 hours 5 minutes, affecting Hurley School District and Mercer School District and 1 more, on October 20, 2026.
Hello, As of 10:25PM we have seen restoral of all services affected. Thank you,
Affected components
Update timeline
- investigating Oct 20, 2026, 03:55 PM UTC
Hello, We are seeing a network event starting at 10:32 AM that is affecting multiple members. We are investigating further and provide updates as we know more.
- investigating Oct 20, 2026, 05:00 PM UTC
Hello, We are working with our local provider for further investigation.
- investigating Oct 20, 2026, 05:56 PM UTC
This outage is correlated to a failed 1GE NNI in Madison, WI. We will update you when more information is revealed.
- investigating Oct 20, 2026, 07:17 PM UTC
The provider is continuing their investigation. We will update you as more information is revealed.
- investigating Oct 20, 2026, 07:53 PM UTC
Hello, The failed NNI collector is still being investigated by the provider. We will update you as more is provided.
- investigating Oct 20, 2026, 10:37 PM UTC
Hello, At this time the provider is still investigating and pushing their partner for restoration. There is no ETR. Thank you,
- investigating Oct 21, 2026, 01:46 AM UTC
Hello, The provider and their partner are still working to isolate and repair the issue. We were unable to determine an ETR at this time. More to come. Thank you,
- investigating Oct 21, 2026, 03:59 AM UTC
Hello, As of 10:25PM we have seen restoral of all services affected. Thank you,
- resolved Oct 21, 2026, 04:00 AM UTC
This incident has been resolved.
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