Resolved after 1 day 14 hours, affecting Flambeau School District, on April 12, 2026.
Date & Time of Incident: 4/11/26 11:46pm cdt Duration: 2224 minutes Technician\(s\): Marcus, Octavia Review Date: 4/13/26 Brief Summary: fiber provider outage
Affected components
Update timeline
- investigating Apr 12, 2026, 04:46 AM UTC
We are currently seeing alarms indicating Flambeau School District is down. We have opened ticket 12065334 with GLS. We will update you again as soon as we receive new information.
- investigating Apr 12, 2026, 07:20 AM UTC
GLS has opened an investigation with their provider, they will provide further information to Wiscnet as they receive further updates on their provider's investigation.
- investigating Apr 12, 2026, 11:15 AM UTC
GLS's carrier is wanting to dispatch to the site on Monday 4/13. According to GLS they've reached out to the local contact, the lcon is able to accommodate for that dispatch between 8 AM to 5 PM. GLS will reach out to us when they have a clear timeframe of an ETA on Monday. Please reach out to Wiscnet or GLS if you have any questions.
- investigating Apr 13, 2026, 01:58 PM UTC
GLS is on-track to dispatch today to investigate further. They are aiming to dispatch during business hours (8a - 5p). Please reach out to GLS for further updates and reference ticket 12065334.
- resolved Apr 13, 2026, 07:01 PM UTC
We are seeing the service restored. Please don't hesitate to reach out if have any further questions.
- postmortem Apr 13, 2026, 07:01 PM UTC
Date & Time of Incident: 4/11/26 11:46pm cdt Duration: 2224 minutes Technician\(s\): Marcus, Octavia Review Date: 4/13/26 Brief Summary: fiber provider outage
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