WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 289 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 486 of 600 (81%) |
Incidents, newest first
Critical April 2, 2026 Shawano School District - 40062 - Device Unreachable | 2220754 3d 23h Shawano School District
Started Apr 02, 2026, 04:39 PM UTC· resolved Apr 06, 2026, 03:40 PM UTC
- investigating Apr 02, 2026, 04:39 PM UTC
The WiscNet NOC has lost access to our device for Shawano School District at 11:09 AM 4/2/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- investigating Apr 03, 2026, 04:09 PM UTC
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
- investigating Apr 06, 2026, 01:37 PM UTC
Hello, We are continuing to see the site in alarm, Please verify power to your site and the network equipment.
- resolved Apr 06, 2026, 03:40 PM UTC
Hello, Service has restored at on 4/6/2026 8:46 AM. We see the device rebooted approximately 3 days and 18 hours ago. BGP restored at 4/6/2026 8:45 AM.
- postmortem Apr 06, 2026, 03:41 PM UTC
Date & Time of Incident: 4/2/26 at 11:09 AM Duration: 3 days, 21 hours, and 36 minutes. Technician\(s\): Dante/Hadley/Jim Review Date: 4/6/26 Brief Summary: Device was down for 3 days, 21 hours, and 36 minutes starting on 4/2/26 at 11:09 AM due to a provider issue Root Cause: Provider Issue
Critical April 1, 2026 West Allis-West Milwaukee School District | Down | 2220442 2d 4h West Allis-West Milwaukee School District
Started Apr 01, 2026, 09:57 PM UTC· resolved Apr 04, 2026, 02:03 AM UTC
- investigating Apr 01, 2026, 09:57 PM UTC
At 4:25PM CDT, we are observing the West Allis-West Milwaukee School District site as down. Please confirm power on-site and to the equipment.
- resolved Apr 04, 2026, 02:03 AM UTC
By 12:34PM CDT 4/2/2026 we observe services restore. Please reach out to the WiscNet NOC for any questions.
Critical March 30, 2026 2219176 | Concordia Hub Outage 9d 1h Concordia University, Nicolet UHS School District
Started Mar 30, 2026, 05:29 PM UTC· resolved Apr 08, 2026, 06:48 PM UTC
- investigating Mar 30, 2026, 05:29 PM UTC
Good afternoon, At 12:05PM CDT we began experiencing an outage impacting one of our core devices. We're currently investigating the issue further.
- investigating Mar 30, 2026, 05:53 PM UTC
Good afternoon, Both sites are currently up via a redundant link, however we are still working to investigate the outage impacting the primary link.
- investigating Mar 30, 2026, 06:56 PM UTC
We've opened a ticket with our last mile provider for further investigation. We will continue to provide updates as we know more.
- investigating Mar 30, 2026, 08:22 PM UTC
We're continuing to investigate the issue further. We'll continue to provide updates as we know more.
- identified Mar 31, 2026, 01:26 AM UTC
It was discovered that unknown building work occurred in Madison and WiscNet services were impacted. The WiscNet engineering team is engaged and corresponding with teams to coordinate a temporary repair or to move the circuit to a different path, but services are expected to remain down overnight. We will continue to provide updates as they become available. Next update expected early tomorrow morning during business hours.
- identified Mar 31, 2026, 03:37 PM UTC
Hello, We are continuing our investigations with our local provider. There is no ETR yet at this time.
- identified Apr 01, 2026, 08:08 PM UTC
Hello, We are continuing our investigations with our local provider. There is no ETR yet at this time.
- resolved Apr 08, 2026, 06:48 PM UTC
Hello, Services restored 3/31/2026 11:57 AM. The outage was due to an issue on the local providers network.
- postmortem Apr 08, 2026, 07:38 PM UTC
Date & Time of Incident: 3/30/26 12:05PM Duration: 23 hours and 52 Technician\(s\): Octavia/Jim/Tim/Ben Review Date: 4/8/26 Brief Summary: Provider network issue caused circuit outage. WiscNet engineers moved services to restore services promptly Root Cause: Provider issue from unknown building work
Major March 27, 2026 Ashwaubenon School District - 401154 Outage | 2218454 12d 22h Ashwaubenon School District
Started Mar 27, 2026, 02:21 PM UTC· resolved Apr 09, 2026, 01:16 PM UTC
- investigating Mar 27, 2026, 02:21 PM UTC
We are currently observing a link over circuit 401154 to Ashwaubenon School District down. Secondary link is currently operational and equipment is reachable. We have reached out to our provider for further investigation and will update as soon as we have further information.
- monitoring Mar 27, 2026, 02:41 PM UTC
We have been informed this circuit is down due to testing. We will monitor for restoration.
- monitoring Apr 01, 2026, 08:15 PM UTC
Hello, We are still seeing circuit 401154 as down due to testing. If testing has been completed and further investigation is needed, please reach out to the WiscNet NOC.
- monitoring Apr 08, 2026, 06:41 PM UTC
Hello, We are still seeing 401154 in alarm. We are wondering if there is an approximate time of repair for this circuit.
- resolved Apr 09, 2026, 01:16 PM UTC
Hello, As informed, we are observing this restored.