Resolved after 39 minutes, affecting Belmont Community School District, on April 7, 2026.
The device loss power, and after power was restored we see the device boot up in the logs.
Affected components
Update timeline
- investigating Apr 07, 2026, 07:39 PM UTC
Hello, We observe the connection go down, and we are requesting you to reach out to GLS/TEACH to confirm power verification to the equipment onsite, and for additional troubleshooting. GLS Phone Number: 1.866.558.1920 Kind regards,
- investigating Apr 07, 2026, 07:45 PM UTC
The WiscNet NOC has lost access to our device for Belmont School District at 2:17 PM on 4/7/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146
- investigating Apr 07, 2026, 08:17 PM UTC
Hello, We observe the alarm clear and after checking the device we observe a reboot onsite, possibly due to power issues in the area. Kind regards,
- resolved Apr 07, 2026, 08:18 PM UTC
This incident has been resolved.
- postmortem Apr 07, 2026, 08:18 PM UTC
The device loss power, and after power was restored we see the device boot up in the logs.
Your product runs on more than WiscNet
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services