Veriff incident

Component downtime

Resolved after 1 hour 16 minutes, affecting Verification Decisions, on January 27, 2026.

monitoring Jan 27, 2026, 02:01 AM UTC

A fix has been implemented and we are monitoring the result.

Started
Jan 27, 2026, 01:40 AM UTC
Resolved
Jan 27, 2026, 02:56 AM UTC
Duration
1h 16m
Detected by Pingoru
Jan 27, 2026, 01:40 AM UTC

Affected components

Verification Decisions

Update timeline

  1. investigating Jan 27, 2026, 01:40 AM UTC

    We are currently experiencing an issue with one of our components, which may impact session decision times. We are investigating the root cause and actively working to resolve the issue.

  2. investigating Jan 27, 2026, 01:40 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 27, 2026, 01:58 AM UTC

    The issue has been identified and a fix is being deployed.

  4. monitoring Jan 27, 2026, 02:01 AM UTC

    A fix has been implemented and we are monitoring the result.

  5. resolved Jan 27, 2026, 02:56 AM UTC

    This incident has been resolved.

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