Is Veriff down?

Last checked 3m ago
Current status
Veriff is up

No incidents right now.

Official status page: https://status.veriff.com · Polled every 5 minutes · 20 components tracked

Veriff is operational right now. Last checked 3m ago; the most recent incident resolved 11d ago.

Real-time Veriff status, recent outages, and incident history — pulled directly from Veriff's official status page at https://status.veriff.com every 5 minutes. Pingoru tracks 20 Veriff services and has captured 17 incidents in the last 90 days (98.55% uptime). Get email, Slack, Discord, or webhook alerts the moment Veriff reports a new incident — free for 5 monitors, no credit card.

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Veriff uptime 98.55% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8h 2m
    Started Sep 03, 2026, 10:18 PM UTC · Resolved Sep 04, 2026, 06:20 AM UTC
    Verification DecisionsVerification DecisionsVerification Decisions
    Timeline · 6 updates
    • investigating · Sep 03, 2026, 10:18 PM UTC

      We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

    • identified · Sep 03, 2026, 10:30 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Sep 03, 2026, 10:34 PM UTC

      An issue has been identified with one of our third party providers causing an increase in auto verification decision times in our US regions.

    • monitoring · Sep 03, 2026, 10:36 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 03, 2026, 11:02 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 04, 2026, 06:20 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 22m
    Started Aug 31, 2026, 08:46 PM UTC · Resolved Aug 31, 2026, 10:08 PM UTC
    Verification DecisionsVerification DecisionsVerification Decisions
    Timeline · 4 updates
    • identified · Aug 31, 2026, 08:46 PM UTC

      We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

    • identified · Aug 31, 2026, 09:18 PM UTC

      We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region. Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.

    • monitoring · Aug 31, 2026, 09:55 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 31, 2026, 10:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved
    Started Aug 26, 2026, 04:46 PM UTC · Resolved Aug 26, 2026, 04:46 PM UTC
    End User FlowVerification Decisions
    Timeline · 1 update
    • resolved · Aug 26, 2026, 04:46 PM UTC

      Between approximately 16:18 and 16:40 UTC on 26 Aug 2026, a subset of end users may have encountered intermittent errors or slowness while completing the verification flow. Our team identified the issue and applied a fix, after which the service recovered. The verification flow is now operating normally. We are continuing to monitor and will investigate to prevent recurrence.

    Latest: Between approximately 16:18 and 16:40 UTC on 26 Aug 2026, a subset of end users may have encountered intermittent errors or slowness while completing the verification flow. Our tea…

  4. Resolved 1h 32m
    Started Aug 06, 2026, 06:00 PM UTC · Resolved Aug 06, 2026, 07:33 PM UTC
    Verification Decisions
    Timeline · 4 updates
    • investigating · Aug 06, 2026, 06:00 PM UTC

      We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.

    • identified · Aug 06, 2026, 06:09 PM UTC

      We have identified an issue affecting one of our third-party providers and are working closely with them to resolve it as quickly as possible. Because the issue is intermittent, some sessions may experience higher-than-normal decision latency, while others may not be affected. We will continue to provide updates as more information becomes available.

    • monitoring · Aug 06, 2026, 07:24 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 06, 2026, 07:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 38m
    Started Jul 28, 2026, 02:00 PM UTC · Resolved Jul 28, 2026, 02:38 PM UTC
    Verification Decisions
    Timeline · 5 updates
    • investigating · Jul 28, 2026, 02:00 PM UTC

      We are actively monitoring an issue that is causing some automated sessions to experience higher decision times than usual. This issue is not affecting all sessions, so you may or may not be impacted. Our team is currently investigating the root cause. We will provide another update as soon as we identify the affected component and have more information to share.

    • investigating · Jul 28, 2026, 02:25 PM UTC

      We are continuing to investigate this issue.

    • identified · Jul 28, 2026, 02:25 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 28, 2026, 02:27 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 28, 2026, 02:38 PM UTC

      We have rolled back a failing component deployment that was causing elevated decision times. Following a monitoring period, all systems have returned to normal operation. We apologize for any inconvenience this may have caused.

    Latest: We have rolled back a failing component deployment that was causing elevated decision times. Following a monitoring period, all systems have returned to normal operation. We apolog…

See the full Veriff outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 12 incidents View full outage history →