Resolved after 3 hours 40 minutes, affecting API and API and 1 more, on February 12, 2026.
Hello! The incident was resolved, we will work on retroactively sending the INE/CURP validation results to affected customers
Affected components
Update timeline
- investigating Feb 12, 2026, 09:45 AM UTC
Hello! We would like to notify you that our INE/CURP validation service is experiencing issues, due to which the INE/CURP validation results cannot be received via webhooks, or fetched using our public API We would like to highlight that the INE/CURP validation is still being made for submitted sessions, and we will do our best to retroactively make the validation results available Apologies for the inconvenience caused and we will keep you updated!
- identified Feb 12, 2026, 09:47 AM UTC
We have identified the root cause of the issue and doing our best to resolve it
- resolved Feb 12, 2026, 01:25 PM UTC
Hello! The incident was resolved, we will work on retroactively sending the INE/CURP validation results to affected customers
Your product runs on more than Veriff
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services