Veriff incident

Monitoring

Resolved after 35 minutes, affecting API and End User Flow and 1 more, on March 12, 2026.

resolved Mar 12, 2026, 06:06 AM UTC

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us. Sorry for the inconvenience!

Started
Mar 12, 2026, 05:30 AM UTC
Resolved
Mar 12, 2026, 06:06 AM UTC
Duration
35m
Detected by Pingoru
Mar 12, 2026, 05:30 AM UTC

Affected components

APIEnd User FlowWebhooksVeriff Station

Update timeline

  1. monitoring Mar 12, 2026, 06:00 AM UTC

    We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

  2. monitoring Mar 12, 2026, 06:02 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 12, 2026, 06:06 AM UTC

    Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us. Sorry for the inconvenience!

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