Venice Outage History

Venice is up right now

Pingoru has recorded 33 incidents for Venice: 19 in the last 12 months and 3 in the last 90 days.

Source: veniceai-status.com

33incidents recorded
19last 12 months
3last 90 days
2 hourstypical duration

Incidents, newest first

Critical October 25, 2026 Chat is currently offline 2h 27m Venice App, Venice API

Started Oct 25, 2026, 02:23 PM UTC· resolved Oct 25, 2026, 04:50 PM UTC

  1. investigating Oct 25, 2026, 02:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 25, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2026, 04:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2026 Agentic Chat Degraded 41m Venice App

Started Oct 21, 2026, 12:49 AM UTC· resolved Oct 21, 2026, 01:31 AM UTC

  1. investigating Oct 21, 2026, 12:49 AM UTC

    Most Agentic Chat responses are resulting in an error. We are actively investigating.

  2. monitoring Oct 21, 2026, 12:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 01:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 7, 2026 Default Chat Offline 6h 19m Venice App, Venice API

Started Aug 07, 2026, 06:12 PM UTC· resolved Aug 08, 2026, 12:32 AM UTC

  1. investigating Aug 07, 2026, 06:12 PM UTC

    We are currently investigating this issue.

  2. identified Aug 07, 2026, 08:01 PM UTC

    Default chat (agentic and classic in auto mode)

  3. monitoring Aug 07, 2026, 08:31 PM UTC

    A fix has been implemented. Most services are operational and will continue to improve in the coming minutes.

  4. monitoring Aug 07, 2026, 08:31 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 07, 2026, 08:32 PM UTC

    A fix has been implemented. Most services are operational and will continue to improve in the coming minutes.

  6. monitoring Aug 07, 2026, 09:39 PM UTC

    A fix has been implemented. Most services are operational. We are continuing to monitor.

  7. resolved Aug 08, 2026, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 21, 2026 Several Models, Agentic Chat Offline 46m Venice App, Venice API

Started Jul 21, 2026, 11:41 PM UTC· resolved Jul 22, 2026, 12:28 AM UTC

  1. investigating Jul 21, 2026, 11:41 PM UTC

    We are currently investigating an incident which is preventing several models and agentic chat from functioning.

  2. monitoring Jul 22, 2026, 12:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2026, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 9, 2026 Agentic Chat Offline 18m Venice App, Venice API

Started Jun 09, 2026, 07:40 PM UTC· resolved Jun 09, 2026, 07:59 PM UTC

  1. investigating Jun 09, 2026, 07:40 PM UTC

    Agentic Chat, as well as a few other models, are currently offline due to a partner incident. We're working with the provider to restore service ASAP.

  2. monitoring Jun 09, 2026, 07:48 PM UTC

    The provider has resolved the issue and we are monitoring

  3. resolved Jun 09, 2026, 07:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026 Agentic Chat Capacity 46m Venice App

Started May 21, 2026, 08:42 AM UTC· resolved May 21, 2026, 09:29 AM UTC

  1. investigating May 21, 2026, 08:42 AM UTC

    Agentic Chat is degraded. We are currently working on adding capacity.

  2. monitoring May 21, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 21, 2026, 09:10 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 21, 2026, 09:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026 Several Chat Models Are Offline 23m Venice App, Venice API

Started Apr 22, 2026, 09:57 PM UTC· resolved Apr 22, 2026, 10:20 PM UTC

  1. investigating Apr 22, 2026, 09:57 PM UTC

    We are seeing increased error rates with several chat models. We are currently investigating

  2. monitoring Apr 22, 2026, 10:03 PM UTC

    The incident appears to be resolved. We're still investigating the root cause and monitoring the situation.

  3. resolved Apr 22, 2026, 10:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2026 Degraded performance across private models 3h 6m Venice App, Venice API

Started Mar 25, 2026, 12:31 AM UTC· resolved Mar 25, 2026, 03:37 AM UTC

  1. investigating Mar 25, 2026, 12:31 AM UTC

    We are investigating the issue, and will post updates as we have them. Select text models like GLM 4.6 and GLM 5 are offline.

  2. monitoring Mar 25, 2026, 02:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 03:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2026 Web and Mobile are offline 2h 26m Venice App, Venice API

Started Feb 19, 2026, 04:42 PM UTC· resolved Feb 19, 2026, 07:08 PM UTC

  1. investigating Feb 19, 2026, 04:42 PM UTC

    We are tracking an issue with a major internet infrastructure provider that may be the causing Venice as well as other sites not to respond in a timely fashion.

  2. identified Feb 19, 2026, 04:43 PM UTC

    We have been informed that a fix is rolling out and the situation is improving rapidly

  3. monitoring Feb 19, 2026, 04:55 PM UTC

    The provider has confirmed a fix and everything is operational.

  4. identified Feb 19, 2026, 05:14 PM UTC

    We are receiving occasional reports that some users still cannot log in. We will continue to monitor as the provider fix rolls out.

  5. monitoring Feb 19, 2026, 06:12 PM UTC

    We will continue to monitor as the provider fix rolls out.

  6. resolved Feb 19, 2026, 07:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 19, 2026 Venice website is offline 5m Venice App, Venice API

Started Feb 19, 2026, 04:32 PM UTC· resolved Feb 19, 2026, 04:38 PM UTC

  1. investigating Feb 19, 2026, 04:32 PM UTC

    We are tracking an issue with a major internet infrastructure provider that may be the causing Venice as well as other sites not to respond in a timely fashion.

  2. resolved Feb 19, 2026, 04:38 PM UTC

    Resolving as this is a duplicate status update. Please see the other incident for updates.

Read the full incident report →

Major February 17, 2026 Several image models are slow or unresponsive 1h 28m Venice App, Venice API

Started Feb 17, 2026, 10:15 PM UTC· resolved Feb 17, 2026, 11:44 PM UTC

  1. investigating Feb 17, 2026, 10:15 PM UTC

    We are investigating an issue with several of our image models which is resulting in slow or unresponsive image generation

  2. identified Feb 17, 2026, 10:51 PM UTC

    We have identified that the issue is with one of our infrastructure providers. We have added more capacity elsewhere to improve image throughput and reduce timeouts.

  3. monitoring Feb 17, 2026, 11:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 17, 2026, 11:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 4, 2026 Image Generation and Mobile App Outage 2h 29m Venice App

Started Feb 04, 2026, 02:59 AM UTC· resolved Feb 04, 2026, 05:29 AM UTC

  1. investigating Feb 04, 2026, 02:59 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 04, 2026, 03:11 AM UTC

    This issue affects all image generation across the platform, not just the mobile app. We're continuing to investigate and will provide updates as we have them.

  3. identified Feb 04, 2026, 04:03 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 04, 2026, 05:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 04, 2026, 05:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026 Increased API latency and timeouts 7h 49m Venice API

Started Feb 02, 2026, 05:41 PM UTC· resolved Feb 03, 2026, 01:31 AM UTC

  1. investigating Feb 02, 2026, 05:41 PM UTC

    We are currently investigating this issue.

  2. identified Feb 02, 2026, 06:02 PM UTC

    We've identified the root cause and implemented a mitigation. API performance should now be more stable. We're continuing to monitor.

  3. resolved Feb 03, 2026, 01:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 2, 2026 API is offline 12m Venice API

Started Feb 02, 2026, 04:34 AM UTC· resolved Feb 02, 2026, 04:47 AM UTC

  1. investigating Feb 02, 2026, 04:34 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 02, 2026, 04:35 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 02, 2026, 04:47 AM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 02, 2026, 04:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025 Login issues on Android and web 33m Venice App

Started Dec 22, 2025, 08:48 PM UTC· resolved Dec 22, 2025, 09:22 PM UTC

  1. investigating Dec 22, 2025, 08:48 PM UTC

    We're investigating login issues affecting Android devices and some web browsers. Users may experience login loops, failed requests, or missing chat history. iOS appears unaffected. We're actively working on a fix and will update shortly.

  2. resolved Dec 22, 2025, 09:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 3, 2025 Image generation service failing for all models. 20m Venice App

Started Dec 03, 2025, 03:58 AM UTC· resolved Dec 03, 2025, 04:18 AM UTC

  1. investigating Dec 03, 2025, 03:58 AM UTC

    We are investigating

  2. identified Dec 03, 2025, 04:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 03, 2025, 04:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025 Cloudflare Outage impacting Venice app and API 13h 45m Venice App, Venice API, Venice API Docs

Started Nov 18, 2025, 11:57 AM UTC· resolved Nov 19, 2025, 01:43 AM UTC

  1. investigating Nov 18, 2025, 11:57 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 12:13 PM UTC

    Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing.

  3. monitoring Nov 18, 2025, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 18, 2025, 12:17 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Nov 18, 2025, 12:23 PM UTC

    Unfortunately, Cloudflare is still experiencing an issue which impacts multiple customers: Widespread 500 errors,

  6. monitoring Nov 18, 2025, 12:25 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Nov 18, 2025, 12:31 PM UTC

    Update from Cloudflare: We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.

  8. monitoring Nov 18, 2025, 07:07 PM UTC

    Our services are currently operating normally.

  9. resolved Nov 19, 2025, 01:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025 Video models are currently offline 20m Venice App, Venice API

Started Nov 05, 2025, 03:19 AM UTC· resolved Nov 05, 2025, 03:40 AM UTC

  1. investigating Nov 05, 2025, 03:19 AM UTC

    Video models are currently offline. All other models are operational.

  2. resolved Nov 05, 2025, 03:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025 Image Models are Offline 1h 26m Venice App, Venice API

Started Nov 05, 2025, 12:47 AM UTC· resolved Nov 05, 2025, 02:14 AM UTC

  1. investigating Nov 05, 2025, 12:47 AM UTC

    Image Models are current offline. We are investigating the issue. Other models are functioning within normal operating parameters.

  2. monitoring Nov 05, 2025, 01:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 22, 2025 Some models are timing out on occasion 2h 5m Venice App, Venice API

Started Oct 22, 2025, 07:03 PM UTC· resolved Oct 22, 2025, 09:08 PM UTC

  1. investigating Oct 22, 2025, 07:03 PM UTC

    We are working with one of our partner infrastructure providers on a networking issue. Most models are performing within range, but users may see occasional timeouts.

  2. monitoring Oct 22, 2025, 08:28 PM UTC

    Our partner has resolved the issue and latencies are within range. We will continue to monitor the situation.

  3. resolved Oct 22, 2025, 09:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Our crypto API provider is currently experience an outage related to ongoing issues with their cloud provider (AWS). The site appears functioning but some 6h 40m Venice App, Venice API

Started Oct 20, 2025, 05:06 PM UTC· resolved Oct 20, 2025, 11:47 PM UTC

  1. investigating Oct 20, 2025, 05:06 PM UTC

    Our crypto API provider is currently experience an outage related to ongoing issues with their cloud provider which is affecting a range of internet services outside of Venice. Crypto related operations may be degraded or non functional.

  2. investigating Oct 20, 2025, 06:08 PM UTC

    The situation has improved significantly but will leave this incident open as we are still seeing occasional errors

  3. investigating Oct 20, 2025, 07:43 PM UTC

    In addition to issues with our crypto API provider, our database has been having issues and is causing failures with our API and slower App performance. Again, these issues are related to a major cloud incident that is affecting a wide range of internet services outside of Venice.

  4. monitoring Oct 20, 2025, 11:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2025, 11:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 18, 2025 Venice Large Degraded 1h 3m Venice App, Venice API

Started Oct 18, 2025, 01:29 PM UTC· resolved Oct 18, 2025, 02:32 PM UTC

  1. investigating Oct 18, 2025, 01:29 PM UTC

    We are experiencing performance issues with Venice Large. We are currently investigating.

  2. resolved Oct 18, 2025, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 16, 2025 Models degraded or not responding 2h 19m Venice App, Venice API

Started Oct 16, 2025, 09:23 PM UTC· resolved Oct 16, 2025, 11:43 PM UTC

  1. investigating Oct 16, 2025, 09:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 16, 2025, 10:24 PM UTC

    All systems appear healthy. We believe that there is a severe networking issue affecting multiple data centers. We have migrated our services to a different region and re-routed traffic. We will continue to monitor the situation before considering this incident resolved.

  3. resolved Oct 16, 2025, 11:43 PM UTC

    The incident is resolved. We are still working with our infrastructure provider to determine the root case.

Read the full incident report →

Notice October 13, 2025 Several models degraded or offline 4h Venice App, Venice API

Started Oct 13, 2025, 04:22 PM UTC· resolved Oct 13, 2025, 08:22 PM UTC

  1. investigating Oct 13, 2025, 04:22 PM UTC

    Several models are degraded or offline due to an issue at one of our partner data centers.

  2. investigating Oct 13, 2025, 04:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 13, 2025, 05:54 PM UTC

    Most models are now functional but some remain in a partially degraded state. New capacity is coming online from other data centers to accommodate traffic.

  4. investigating Oct 13, 2025, 07:36 PM UTC

    All models are functional. Capacity is still being added to several models.

  5. investigating Oct 13, 2025, 08:21 PM UTC

    All models are now performing within operational parameters. We are working with our partner to better understand the root cause of the incident. Thank you for your patience.

  6. investigating Oct 13, 2025, 08:21 PM UTC

    We are continuing to investigate this issue.

  7. resolved Oct 13, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 28, 2025 High Database Load Causing Degraded Performance 1h 25m Venice App, Venice API

Started Jul 28, 2025, 08:43 PM UTC· resolved Jul 28, 2025, 10:09 PM UTC

  1. investigating Jul 28, 2025, 08:43 PM UTC

    We're currently investigating an issue causing high database load, which is leading to degraded performance across the app. Our engineering team is actively working to identify the root cause and restore full performance as quickly as possible.

  2. investigating Jul 28, 2025, 08:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 28, 2025, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2025, 10:09 PM UTC

    This incident has been resolved.

Read the full incident report →