Resolved after 2 hours 19 minutes, affecting Venice App and Venice API, on October 16, 2025.
The incident is resolved. We are still working with our infrastructure provider to determine the root case.
Affected components
Venice AppVenice API
Update timeline
- investigating Oct 16, 2025, 09:23 PM UTC
We are currently investigating this issue.
- monitoring Oct 16, 2025, 10:24 PM UTC
All systems appear healthy. We believe that there is a severe networking issue affecting multiple data centers. We have migrated our services to a different region and re-routed traffic. We will continue to monitor the situation before considering this incident resolved.
- resolved Oct 16, 2025, 11:43 PM UTC
The incident is resolved. We are still working with our infrastructure provider to determine the root case.
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