Resolved after 13 hours 45 minutes, affecting Venice App and Venice API and 1 more, on November 18, 2025.
Our services are currently operating normally.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 11:57 AM UTC
We are currently investigating this issue.
- investigating Nov 18, 2025, 12:13 PM UTC
Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing.
- monitoring Nov 18, 2025, 12:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 18, 2025, 12:17 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 12:23 PM UTC
Unfortunately, Cloudflare is still experiencing an issue which impacts multiple customers: Widespread 500 errors,
- monitoring Nov 18, 2025, 12:25 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 12:31 PM UTC
Update from Cloudflare: We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.
- monitoring Nov 18, 2025, 07:07 PM UTC
Our services are currently operating normally.
- resolved Nov 19, 2025, 01:43 AM UTC
This incident has been resolved.
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