Resolved after 2 hours 5 minutes, affecting Venice App and Venice API, on October 22, 2025.
Our partner has resolved the issue and latencies are within range. We will continue to monitor the situation.
Affected components
Venice AppVenice API
Update timeline
- investigating Oct 22, 2025, 07:03 PM UTC
We are working with one of our partner infrastructure providers on a networking issue. Most models are performing within range, but users may see occasional timeouts.
- monitoring Oct 22, 2025, 08:28 PM UTC
Our partner has resolved the issue and latencies are within range. We will continue to monitor the situation.
- resolved Oct 22, 2025, 09:08 PM UTC
This incident has been resolved.
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