Resolved after 1 hour 25 minutes, affecting Venice App and Venice API, on July 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Venice AppVenice API
Update timeline
- investigating Jul 28, 2025, 08:43 PM UTC
We're currently investigating an issue causing high database load, which is leading to degraded performance across the app. Our engineering team is actively working to identify the root cause and restore full performance as quickly as possible.
- investigating Jul 28, 2025, 08:59 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 28, 2025, 09:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2025, 10:09 PM UTC
This incident has been resolved.
Your product runs on more than Venice
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services