University System of Georgia incident

GeorgiaBEST Managed Services Issue Reported - Valdosta State University

Resolved after 1 day 19 hours, affecting Valdosta State University, on August 12, 2026.

resolved Aug 14, 2026, 12:34 PM UTC

Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services at Valdosta State University is functioning normally at this time. In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.

Started
Aug 12, 2026, 05:01 PM UTC
Resolved
Aug 14, 2026, 12:34 PM UTC
Duration
1d 19h
Detected by Pingoru
Aug 12, 2026, 05:01 PM UTC

Affected components

Valdosta State University

Update timeline

  1. investigating Aug 12, 2026, 05:01 PM UTC

    Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner. Additional information will be posted here when the issues are confirmed. Components affected - GeorgiaBEST Banner Managed Services (Valdosta State University)

  2. monitoring Aug 12, 2026, 05:39 PM UTC

    Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Valdosta State University. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.

  3. resolved Aug 14, 2026, 12:34 PM UTC

    Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services at Valdosta State University is functioning normally at this time. In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.

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