University System of Georgia incident

D2L Impacting Event Notification - Learning Outcomes

Resolved after 17 hours 11 minutes, affecting GeorgiaVIEW Online Learning Environment (QPROD) and GeorgiaVIEW Online Learning Environment (XPROD) and 1 more, on October 21, 2026.

resolved Oct 22, 2026, 12:31 PM UTC

Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally. In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.

Started
Oct 21, 2026, 07:20 PM UTC
Resolved
Oct 22, 2026, 12:31 PM UTC
Duration
17h 11m
Detected by Pingoru
Oct 21, 2026, 07:20 PM UTC

Affected components

GeorgiaVIEW Online Learning Environment (QPROD)GeorgiaVIEW Online Learning Environment (XPROD)Augusta UniversityGeorgia Southern UniversityAlbany State University (QPROD)Atlanta Metropolitan State College (QPROD)Georgia College and State University (QPROD)Georgia Gwinnett College (QPROD)Georgia Highlands College (QPROD)Gordon State College (QPROD)

Update timeline

  1. investigating Oct 21, 2026, 07:20 PM UTC

    Information Technology Services (ITS) is currently investigating Brightspace Learning Outcomes issues. Beginning at 3:50 a.m. Wednesday, October 21, 2026, some users are experiencing issues with calling ASN (Achievements Standards Network) from the Learning Outcomes tool. Users may not be able to import outcomes from ASN at this time. Previously imported items remain functional. D2L is working to resolve this issue. Additional information will be posted here when it becomes available. Impacted environments: * GeorgiaVIEW Online Learning

  2. monitoring Oct 22, 2026, 12:12 PM UTC

    Between approximately 3:50 a.m. and 7:15 p.m. on Wednesday, October 21, 2026, Brightspace users were experiencing issues calling ASN (Achievement Standards Network) from the Learning Outcomes tool. Brightspace Learning Outcomes functionality has been restored, and Information Technology Services (ITS) is currently monitoring. In the event that you experience any further issues with Learning Outcomes in Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.

  3. resolved Oct 22, 2026, 12:31 PM UTC

    Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally. In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.

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