University System of Georgia incident
Cybersecurity Awareness Training – Service Outage
Resolved after 19 hours 51 minutes, affecting USO Cybersecurity Alerts and USO Athens Office and 1 more, on October 14, 2025.
The KnowBe4 team implemented a fix and monitored the results. The login issues have been resolved. In the event that you experience any further issues with access to the Cybersecurity Awareness Training platform (KnowBe4), please contact the USG Service Desk at [email protected] or 877-251-2644.
Affected components
Update timeline
- investigating Oct 14, 2025, 07:44 PM UTC
The Cybersecurity Awareness Training platform (KnowBe4) is currently unavailable. Users may experience difficulties logging in or accessing training materials. The vendor is actively working to identify the cause and restore service as quickly as possible. Additional updates will be provided as more information becomes available. If you have any questions, please feel free to reach out to [email protected].
- resolved Oct 15, 2025, 03:35 PM UTC
The KnowBe4 team implemented a fix and monitored the results. The login issues have been resolved. In the event that you experience any further issues with access to the Cybersecurity Awareness Training platform (KnowBe4), please contact the USG Service Desk at [email protected] or 877-251-2644.
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