University System of Georgia incident

D2L Impacting Event Notification - D2L Help Center

Resolved after 1 day 1 hour, affecting GeorgiaVIEW Online Learning Environment (QPROD) and GeorgiaVIEW Online Learning Environment (XPROD) and 1 more, on September 16, 2026.

resolved Sep 17, 2026, 04:39 PM UTC

D2L has confirmed that D2L Help Center is functioning normally at this time. In the event that you experience any further issues with D2L Help Center, please contact the USG Service Desk at [email protected] or 877-251-2644.

Started
Sep 16, 2026, 03:33 PM UTC
Resolved
Sep 17, 2026, 04:39 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 16, 2026, 03:33 PM UTC

Affected components

GeorgiaVIEW Online Learning Environment (QPROD)GeorgiaVIEW Online Learning Environment (XPROD)Augusta UniversityGeorgia Southern University

Update timeline

  1. investigating Sep 16, 2026, 03:33 PM UTC

    Beginning around 6:53 a.m. today, some users may experience issues with the D2L Help Center at this address: https://d2lhelp.view.usg.edu/. Service is intermittent right now. Our vendor is actively investigating the issue and working to restore normal service. We will post additional updates as they are available.

  2. monitoring Sep 17, 2026, 01:49 PM UTC

    D2L has restored full functionality of D2L Help Center access. If you are still experiencing issues with D2L, please contact the USG Service Desk at [email protected] or 877-251-2644.

  3. resolved Sep 17, 2026, 04:39 PM UTC

    D2L has confirmed that D2L Help Center is functioning normally at this time. In the event that you experience any further issues with D2L Help Center, please contact the USG Service Desk at [email protected] or 877-251-2644.

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