University System of Georgia incident
Multi-Site DOE Outage Reported - DOE K-12
Resolved after 17 hours 39 minutes, affecting GA DOE K-12 Network, on September 10, 2026.
Network Support Services (NSS) is reporting that service has been restored to all affected locations. Zayo is still awaiting a root cause from Planter Telephone. No further disruptions are expected. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Affected components
Update timeline
- investigating Sep 10, 2026, 07:04 PM UTC
Network Support Services (NSS) is reporting a multi-site DOE outage affecting Planter last-mile locations. Zayo is investigating the root cause. There is no ETR currently. Updates will be provided when possible. Sites Affected: -Jenkins County Schools -Candler County Schools -Bulloch County Schools -Bryan County Schools -Lincoln County Schools -Burke County Schools -Screven County Schools -Taliaferro County Schools -Wilkes County Schools
- resolved Sep 11, 2026, 12:43 PM UTC
Network Support Services (NSS) is reporting that service has been restored to all affected locations. Zayo is still awaiting a root cause from Planter Telephone. No further disruptions are expected. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
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