Resolved after 4 hours 19 minutes, affecting PHONE NUMBERS, on August 19, 2026.
The latency and failures been resolved and Porting APIs are operating normally at this time.
Affected components
Update timeline
- investigating Aug 19, 2026, 08:38 PM UTC
Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Aug 19, 2026, 08:45 PM UTC
We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Aug 19, 2026, 09:42 PM UTC
We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 10:10 PM UTC
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- monitoring Aug 19, 2026, 10:40 PM UTC
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 12:33 AM UTC
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
- resolved Aug 20, 2026, 12:58 AM UTC
The latency and failures been resolved and Porting APIs are operating normally at this time.
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