Twilio incident

SMS Delivery Failures from Twilio to Lycamobile United Kingdom

Resolved after 5 hours 48 minutes, affecting SMS, Europe, on August 18, 2026.

resolved Aug 18, 2026, 04:02 PM UTC

The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

Started
Aug 18, 2026, 10:14 AM UTC
Resolved
Aug 18, 2026, 04:02 PM UTC
Duration
5h 48m
Detected by Pingoru
Aug 18, 2026, 10:14 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Aug 18, 2026, 10:14 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Aug 18, 2026, 11:18 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Aug 18, 2026, 12:15 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Aug 18, 2026, 02:18 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved Aug 18, 2026, 04:02 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

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