Twilio incident
SendGrid Website – Degraded Account Login Functionality
Resolved after 4 hours 55 minutes, affecting SendGrid Website, on November 18, 2025.
Our engineers have monitored the fix and confirmed the issue with the Twilio SendGrid Login functionality has been resolved. All services are now operating normally at this time.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:25 PM UTC
Our engineers have identified an issue with Twilio SendGrid login and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
- investigating Nov 18, 2025, 02:33 PM UTC
Our engineers have identified an issue with Twilio SendGrid login and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
- monitoring Nov 18, 2025, 03:03 PM UTC
Twilio SendGrid Login is now restored. Service health monitoring indicates no remaining errors. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Nov 18, 2025, 05:47 PM UTC
We are continuing to monitor Twilio SendGrid Login functionality, and service health checks are indicating stable performance with no new errors observed. Our teams will remain engaged to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Nov 18, 2025, 06:20 PM UTC
Our engineers have monitored the fix and confirmed the issue with the Twilio SendGrid Login functionality has been resolved. All services are now operating normally at this time.
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