Resolved after 2 hours 31 minutes, affecting SendGrid Statistics, on January 5, 2026.
Our engineers have monitored the fix and confirmed the issue with single send stats has been resolved. All services are now operating normally at this time.
Affected components
Update timeline
- investigating Jan 05, 2026, 12:12 PM UTC
As of 05/01 at 1:45 AM (PST), our engineering team has identified an issue affecting SendGrid Marketing (Single Send) statistics. Impacted customers may experience delays in statistics being populated. We will provide an update within the next hour or sooner as additional information becomes available.
- identified Jan 05, 2026, 12:58 PM UTC
Our engineers have identified the issue and are currently implementing a fix.
- monitoring Jan 05, 2026, 01:23 PM UTC
Our engineers have implemented a fix and are monitoring system performance. Single send stats are populating without a delay again. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Jan 05, 2026, 02:44 PM UTC
Our engineers have monitored the fix and confirmed the issue with single send stats has been resolved. All services are now operating normally at this time.
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