Twilio incident

SendGrid Email Send Delays (High Latency) – February 26, 2026

Resolved on February 26, 2026, affecting API v3 and SMTP and 1 more.

resolved Feb 26, 2026, 07:24 PM UTC

Our engineers have investigated and resolved an issue that caused high latency when sending email through SendGrid. From 8:24 AM PST to 9:15 AM PST on Thursday, February 26, 2026, customers may have experienced delays sending email from both the SendGrid dashboard (web app) and email sent via SMTP or API. The issue has been resolved, and all SendGrid email sending is operating normally across the dashboard, SMTP, and API.

Started
Feb 26, 2026, 07:23 PM UTC
Resolved
Feb 26, 2026, 07:23 PM UTC
Duration
–
Detected by Pingoru
Feb 26, 2026, 07:23 PM UTC

Affected components

API v3SMTPEvent WebhooksAPI v2Parse APISendGrid Marketing CampaignsSendGrid APISendGrid WebsiteSendGrid StatisticsSendGrid Email Activity

Update timeline

  1. resolved Feb 26, 2026, 07:24 PM UTC

    Our engineers have investigated and resolved an issue that caused high latency when sending email through SendGrid. From 8:24 AM PST to 9:15 AM PST on Thursday, February 26, 2026, customers may have experienced delays sending email from both the SendGrid dashboard (web app) and email sent via SMTP or API. The issue has been resolved, and all SendGrid email sending is operating normally across the dashboard, SMTP, and API.

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