Resolved after 1 day, affecting API v3 and SMTP and 1 more, on July 15, 2026.
Our engineers have monitored the fix and confirmed the issue with delay with account actions has been resolved. All services are now operating normally at this time.
Affected components
Update timeline
- investigating Jul 15, 2026, 06:11 PM UTC
Starting around 10:09 AM PDT on July 15, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 15, 2026, 07:33 PM UTC
Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 15, 2026, 09:02 PM UTC
Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 15, 2026, 10:30 PM UTC
Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 15, 2026, 11:25 PM UTC
Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 16, 2026, 01:58 AM UTC
Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 16, 2026, 03:12 AM UTC
Our engineers have implemented a fix and are monitoring system performance. We will provide another update as soon as more information becomes available.
- resolved Jul 16, 2026, 06:15 PM UTC
Our engineers have monitored the fix and confirmed the issue with delay with account actions has been resolved. All services are now operating normally at this time.
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