Twilio incident
SMS Delivery Delays and Failures from Twilio to Malitel Mali
Resolved after 1 day 1 hour, affecting SMS, Middle East & Africa, on October 22, 2026.
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.
Affected components
Update timeline
- investigating Oct 22, 2026, 12:42 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 22, 2026, 01:42 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Oct 22, 2026, 03:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 22, 2026, 04:13 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Oct 22, 2026, 06:13 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Oct 22, 2026, 10:13 PM UTC
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Oct 23, 2026, 06:14 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Oct 23, 2026, 10:52 AM UTC
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 23, 2026, 12:53 PM UTC
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Oct 23, 2026, 02:26 PM UTC
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.
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