Resolved after 5 hours 1 minute, affecting SMS, Middle East & Africa, on October 22, 2026.
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
Affected components
Update timeline
- investigating Oct 22, 2026, 01:15 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 22, 2026, 02:18 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 22, 2026, 04:12 AM UTC
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 22, 2026, 06:17 AM UTC
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
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