Twilio incident
Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers
Resolved after 6 hours 9 minutes, affecting Voice, Europe, on October 19, 2026.
The incident has been resolved and voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers are operating normally.
Affected components
Update timeline
- investigating Oct 19, 2026, 09:11 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 19, 2026, 09:44 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 19, 2026, 10:26 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Oct 19, 2026, 10:45 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Oct 19, 2026, 12:38 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Oct 19, 2026, 12:47 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Oct 19, 2026, 02:08 PM UTC
We have observed a recovery in voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 19, 2026, 03:21 PM UTC
The incident has been resolved and voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers are operating normally.
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