Twilio incident
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
Resolved after 10 minutes, on October 16, 2026.
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
Update timeline
- investigating Oct 16, 2026, 11:47 PM UTC
Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Oct 16, 2026, 11:58 PM UTC
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
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