Resolved after 3 hours 34 minutes, affecting SMS, Europe, on October 12, 2026.
The incident has been resolved and SMS delivery from Twilio to Telekom network subscribers in Germany is operating normally.
Affected components
Update timeline
- investigating Oct 12, 2026, 09:30 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 12, 2026, 09:55 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 12, 2026, 10:55 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 12, 2026, 11:01 PM UTC
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 13, 2026, 01:05 AM UTC
The incident has been resolved and SMS delivery from Twilio to Telekom network subscribers in Germany is operating normally.
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