Twilio incident

Voice Call Failures From a Subset of Twilio Phone Numbers to Romania

Resolved after 5 hours 31 minutes, affecting Voice, Europe, on October 12, 2026.

resolved Oct 12, 2026, 06:01 PM UTC

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania are operating normally.

Started
Oct 12, 2026, 12:30 PM UTC
Resolved
Oct 12, 2026, 06:01 PM UTC
Duration
5h 31m
Detected by Pingoru
Oct 12, 2026, 12:30 PM UTC

Affected components

Voice, Europe

Update timeline

  1. investigating Oct 12, 2026, 12:30 PM UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Oct 12, 2026, 01:30 PM UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Oct 12, 2026, 03:04 PM UTC

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Oct 12, 2026, 05:04 PM UTC

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved Oct 12, 2026, 06:01 PM UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania are operating normally.

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