Twilio incident

SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela

Resolved after 9 hours 25 minutes, affecting SMS, Latin America, on October 10, 2026.

resolved Oct 10, 2026, 11:03 PM UTC

The incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.

Started: Oct 10, 2026, 01:38 PM UTC
Resolved: Oct 10, 2026, 11:03 PM UTC
Duration: 9h 25m
Detected by Pingoru: Oct 10, 2026, 01:38 PM UTC

Affected components

SMS, Latin America

Update timeline

investigating Oct 10, 2026, 01:38 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating Oct 10, 2026, 02:49 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating Oct 10, 2026, 04:49 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating Oct 10, 2026, 08:49 PM UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring Oct 10, 2026, 08:59 PM UTC

We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Oct 10, 2026, 11:00 PM UTC

We have observed a recovery in SMS delivery from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
resolved Oct 10, 2026, 11:03 PM UTC

The incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.

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