Twilio incident
SMS Delivery Delays from Twilio to Verizon United States
Resolved after 8 hours 33 minutes, affecting SMS Long Code, North America and SMS Long Code, North America and 1 more, on October 8, 2026.
The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.
Affected components
Update timeline
- identified Oct 08, 2026, 07:47 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 08, 2026, 08:50 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Oct 08, 2026, 10:50 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Oct 09, 2026, 02:13 AM UTC
We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 09, 2026, 04:21 AM UTC
The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.
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