Twilio incident
SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger
Resolved after 2 hours 31 minutes, affecting SMS, Middle East & Africa, on October 6, 2026.
The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.
Affected components
Update timeline
- investigating Oct 06, 2026, 08:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Oct 06, 2026, 09:06 AM UTC
We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 06, 2026, 10:52 AM UTC
The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.
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