Resolved after 35 minutes, affecting Origination IE1 and PSTN IE1 and 1 more, on October 3, 2026.
We have confirmed there was no customer impact, and this incident has been resolved.
Affected components
Update timeline
- investigating Oct 03, 2026, 08:38 PM UTC
Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Oct 03, 2026, 09:01 PM UTC
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
- resolved Oct 03, 2026, 09:13 PM UTC
We have confirmed there was no customer impact, and this incident has been resolved.
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