Twilio incident

SMS Delivery Delays from Twilio to Banglalink Bangladesh

Resolved after 8 hours 32 minutes, affecting SMS, APAC, on October 3, 2026.

resolved Oct 03, 2026, 07:40 PM UTC

The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.

Started
Oct 03, 2026, 11:07 AM UTC
Resolved
Oct 03, 2026, 07:40 PM UTC
Duration
8h 32m
Detected by Pingoru
Oct 03, 2026, 11:07 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Oct 03, 2026, 11:07 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Oct 03, 2026, 12:13 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Oct 03, 2026, 02:14 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. monitoring Oct 03, 2026, 06:03 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Oct 03, 2026, 07:40 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.

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