Twilio incident

Increased Email Deferrals and Delays in Deliveries

Resolved on October 2, 2026.

resolved Oct 02, 2026, 04:16 PM UTC

Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may have seen an increase in email deferrals or delays email delivery. The issue has been resolved and all impacted services are operating normally.

Started
Oct 02, 2026, 02:30 PM UTC
Resolved
Oct 02, 2026, 02:30 PM UTC
Duration
–
Detected by Pingoru
Oct 02, 2026, 02:30 PM UTC

Update timeline

  1. resolved Oct 02, 2026, 04:16 PM UTC

    Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may have seen an increase in email deferrals or delays email delivery. The issue has been resolved and all impacted services are operating normally.

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