Twilio incident
SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil
Resolved after 7 hours 8 minutes, affecting SMS, Latin America, on October 1, 2026.
The incident has been resolved and SMS delivery from Twilio to Algar Telecom (CTBC) network subscribers in Brazil is operating normally.
Affected components
Update timeline
- investigating Oct 01, 2026, 12:26 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 01, 2026, 01:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom (CTBC) network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Oct 01, 2026, 03:33 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom (CTBC) network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Oct 01, 2026, 05:37 AM UTC
We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 01, 2026, 07:35 AM UTC
The incident has been resolved and SMS delivery from Twilio to Algar Telecom (CTBC) network subscribers in Brazil is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services