Twilio incident

Bulk Messaging API Errors

Resolved on September 28, 2026, affecting Mailsend: Comms API.

resolved Sep 28, 2026, 09:12 PM UTC

Our engineers have investigated and resolved an issue with the Bulk Messaging API. From 12:00PM PDT to 12:30PM PDT on Wednesday, 9/16/26, customers may have experienced elevated HTTP 503 status codes and request timeouts when calling Bulk Messaging API endpoints. The issue has been resolved and all impacted services are operating normally.

Started
Sep 28, 2026, 09:12 PM UTC
Resolved
Sep 28, 2026, 09:12 PM UTC
Duration
–
Detected by Pingoru
Sep 28, 2026, 09:12 PM UTC

Affected components

Mailsend: Comms API

Update timeline

  1. resolved Sep 28, 2026, 09:12 PM UTC

    Our engineers have investigated and resolved an issue with the Bulk Messaging API. From 12:00PM PDT to 12:30PM PDT on Wednesday, 9/16/26, customers may have experienced elevated HTTP 503 status codes and request timeouts when calling Bulk Messaging API endpoints. The issue has been resolved and all impacted services are operating normally.

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