Twilio incident
Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204
Resolved after 43 minutes, affecting Origination US1 and Origination AU1 and 1 more, on September 24, 2026.
Transfer calls done via SIP REFER in Elastic SIP Trunking are no longer Failing With Error Code 32204, we'll monitor for 30 minutes and will share more info if it becomes available.
Affected components
Update timeline
- investigating Sep 24, 2026, 05:19 PM UTC
Our monitoring systems have detected a potential issue with Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Sep 24, 2026, 05:36 PM UTC
Transfer calls done via SIP REFER in Elastic SIP Trunking is Failing With Error Code 32204, our engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.
- investigating Sep 24, 2026, 05:38 PM UTC
We are continuing to investigate this issue.
- investigating Sep 24, 2026, 05:56 PM UTC
Transfer calls done via SIP REFER in Elastic SIP Trunking are no longer Failing With Error Code 32204, we'll monitor for 30 minutes and will share more info if it becomes available.
- resolved Sep 24, 2026, 06:02 PM UTC
This incident has been resolved.
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