Twilio incident
SMS Delivery Delays and Failures from Twilio to MTS Belarus
Resolved after 3 hours 17 minutes, affecting SMS, Europe, on September 24, 2026.
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Belarus is operating normally.
Affected components
Update timeline
- investigating Sep 24, 2026, 11:52 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 24, 2026, 12:27 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 24, 2026, 01:31 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Belarus. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 24, 2026, 01:56 PM UTC
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Belarus and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 24, 2026, 03:09 PM UTC
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Belarus is operating normally.
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