Twilio incident

Phone Number APIs and Console Were Returning Incorrect 404 Responses

Resolved on September 22, 2026.

resolved Sep 22, 2026, 07:23 PM UTC

Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communicating with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded console behavior relating to Phone Number operations.

Started
Sep 22, 2026, 06:20 PM UTC
Resolved
Sep 22, 2026, 06:20 PM UTC
Duration
–
Detected by Pingoru
Sep 22, 2026, 06:20 PM UTC

Update timeline

  1. resolved Sep 22, 2026, 07:23 PM UTC

    Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communicating with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded console behavior relating to Phone Number operations.

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