Twilio incident

Messaging Webhook Delays in US1

Resolved after 51 minutes, affecting Other, on September 22, 2026.

monitoring Sep 22, 2026, 07:33 PM UTC

We have resolved the issue causing delayed Messaging webhooks for message status updates. Delivery status callbacks are processing as expected. We are continuing to monitor.

Started
Sep 22, 2026, 07:23 PM UTC
Resolved
Sep 22, 2026, 08:14 PM UTC
Duration
51m
Detected by Pingoru
Sep 22, 2026, 07:23 PM UTC

Affected components

Other

Update timeline

  1. investigating Sep 22, 2026, 07:23 PM UTC

    We are investigating an issue with Messaging webhooks. Users may experience delays of up to 10 minutes receiving message status webhooks. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Sep 22, 2026, 07:33 PM UTC

    We have resolved the issue causing delayed Messaging webhooks for message status updates. Delivery status callbacks are processing as expected. We are continuing to monitor.

  3. resolved Sep 22, 2026, 08:14 PM UTC

    Messaging webhooks have returned to normal processing times in US1.

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