Resolved after 5 hours 5 minutes, affecting SMS, Europe, on September 19, 2026.
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.
Affected components
Update timeline
- investigating Sep 19, 2026, 11:30 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Sep 19, 2026, 12:33 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Sep 19, 2026, 02:35 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 19, 2026, 02:40 PM UTC
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 19, 2026, 04:35 PM UTC
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services